Associate Account Director

at  Sleeping Giant Media

NO RECRUITMENT AGENCIES PLEASE

ROLE: Associate Account Director
DEPARTMENT: Client Services - AM Team
LOCATION: Folkestone, Kent/Hybrid - The candidate will need to be based in the UK as they will be required to visit our office in Folkestone for training/team days/client meetings. This is a hybrid role with a minimum of three days a week in our office.
DURATION: Permanent, Full Time Working Monday to Friday 9am-5:30pm (37.5 hours weekly).

OVERVIEW

Sleeping Giant Media is a multi-award-winning digital marketing agency with clients across the UK and Europe. We’re looking for an Associate Account Director to join our team.
We champion diversity and flexibility, and we value the unique contributions of every team member. If you’re excited about tackling fresh challenges and growing your skills in planning and strategy, we’d love to hear from you.
The successful candidate will be a strategist, a Sleeping Giant Media brand ambassador, and an effective project manager. You lead, develop and understand digital strategies for our clients, and ensure they are delivered to an exceptional standard by working effectively with all teams in the department. You are also capable of communicating Search (SEO/PPC/Content) related material to a high level. You will be responsible for a portfolio of clients’ accounts across multiple industries. You’ll be supported in developing responsibility for a team of Strategic Account Managers.

REQUIREMENTS

• Google Analytics & Google Ads certified.
• Experience using Google Analytics, Google Ads, Screaming Frog, SEMRush, AWR and Google Search Console.

ABOUT THE COMPANY

We’re looking for driven, passionate, and knowledgeable individuals.
If you’re just starting on your journey, you need to want to learn, to put in the effort, and to recognise opportunities. If you’re already on your career path, you need to be good at what you do, and want to help others in their journeys!
But above all, you’ll need to wear CAPES - That is, you have to be a great Communicator, Accountable, Positive, Effective, and Self-Aware. This world is all about growth, and you’ll be no different.

THE ROLE

• Translate clients’ business goals into a clear strategy using our model which considers our holistic approach as well as identifies KPIs so we can measure success.
• Oversee external KPI targets and ensure they are met monthly, being accountable for performance.
• Oversee external KPI targets of your Strategic Account Managers, ensure they are met monthly, being accountable for performance.
• Collect and analyse metrics to provide actionable insights to clients and internal teams. Ensure that the strategy is correct and that the tactics deployed by the Pod teams are moving the needle.
• Client communication from team recommendations to requests from the clients themselves, ensuring they meet best practices and align with their digital strategy and goals.
• Create strategic digital roadmaps to achieve buy-in with any or all client contacts needed.
• Delivering Business Reviews that consider opportunities for cross-channel collaboration.
• Meet with clients in person and build relationships with Senior stakeholders
• Support client strategy development for clients your Senior Account Managers are responsible for.

At Sleeping Giant Media, we are more than just a digital marketing agency, we are a purpose-driven community committed to excellence, innovation, and positive impact. Since 2008, we’ve grown by building meaningful relationships and nurturing the potential of our team members. Part of our success is through our values - we all have to wear CAPES. That is, we have to be a great Communicator, Accountable, Positive, Effective, and Self-Aware.

• Communicator: We prioritise transparency and relationship-building in all our interactions.
• Accountable: We take ownership of our actions, knowing that trust is essential.
• Positive: We approach challenges with enthusiasm and a solution-oriented mindset.
• Effective: We innovate to deliver outstanding work efficiently.
• Self-Aware: We are committed to continuous learning and growth, both personally and professionally