Associate Account Manager

at  Quizlet

About Quizlet:
Inspired by our belief that anyone can learn anything and powered by our own curiosity, we build the smartest tools we can imagine to help students learn.
Quizlet is the popular, global learning platform and app that millions of students, teachers and everyday people use to study any subject imaginable for school, work or as part of their personal interests - including two-thirds of high school students and half of all college students in the US. Combining cognitive science and machine learning, Quizlet guides students through adaptive study activities to confidently reach their learning goals. We’re on track to become the undisputed leader in user-generated learning content and engagement, at the scale of YouTube.
Valued at $1 billion, Quizlet has raised over $60 million in venture capital from investors including Icon Ventures, Union Square Ventures, General Atlantic, Costanoa Ventures, Owl Ventures, and Altos Ventures.
To serve our global community of learners, our teams tackle lofty technical challenges and design for use cases across cultures and languages. We work hard, act like owners, and collaborate every chance we get. We’re energized by the potential to power more learners through multiple approaches and various tools.
About the Team:
The Ads Sales Team provides best-in-class advertising solutions for large brand advertisers. We are a rapidly growing team of high-energy individuals committed to helping our advertisers to connect with students and teachers. We provide creative ad programs, strategic data insights, and excellent customer service. Our team plays a key part in Quizlet’s success as the ad programs we develop, sell and deliver keep Quizlet free of charge for millions of users around the globe.
About the Role:
In this role, you’ll play a crucial part in achieving our client’s campaign objectives. You will be part of our Account Management function working closely with our Account Executives as a key point person for sales communication and campaign executions. The ideal candidate is a true team player and problem solver with strong interpersonal skills, both internally and externally.
This is a hybrid role based out of our New York office hub.

WE STRIVE TO MAKE EVERYONE FEEL COMFORTABLE AND WELCOME!

We work to create a holistic interview process, where both Quizlet and candidates have an opportunity to view what it would be like to work together, in exploring a mutually beneficial partnership.
We provide a transparent setting, that gives a comprehensive view of who we are!
In Closing:
We hope you are excited about everything you read so far. We highly encourage you to apply for this position, even if you feel you do not meet all the requirements. Quizlet is always looking for amazing folks that believe in our mission and can contribute to our team in various ways - not merely candidates that fit a certain mold.
We have a bias for action, take initiative, and take pride in delivering results. We make informed decisions whenever possible but are unafraid to take calculated risks on great ideas to promote learning. We embrace challenges and see effort as the path to mastery. We’re constantly seeking opportunities to learn and we embrace curiosity. Quality matters at Quizlet, and we hold the bar high on everything we do.
We treat each other with honesty and respect, encourage vigorous debate, and seek critical feedback. We value diversity, humility, transparency, and collaboration as the best paths to our success — as individuals, as a team, and as a company.
Quizlet’s success as an online learning community depends on a strong commitment to diversity, equity, and inclusion. We are actively working to build a team that is representative of the diverse communities we serve, and an open, inclusive work environment where all employees can thrive. As an equal opportunity employer and a tech company committed to societal change, we welcome applicants from all backgrounds. Women, people of color, members of the LGBTQ+ community, individuals with disabilities, and veterans are strongly encouraged to apply. Come join us!

• Effectively and successfully manage multiple campaigns at the same time
• Manage client relationships from kickoff calls to campaign reviews, ensuring timely campaign starts, strong performance, and full delivery
• Act as the main point of contact on campaigns, for both internal and external stakeholders, creating and fostering a communication forum for all stakeholders
• Collaborate closely with Ad Operations to launch campaigns, monitor pacing, troubleshoot live campaigns, and optimize to hit or exceed client KPIs
• Keep Account Executives apprised of all key issues and relevant data throughout the campaign process
• Craft campaign midpoint and wrap-up reports that highlight noteworthy trends, meaningful results, and client metrics. Work closely with Account Executives to present compelling performance stories and proactively approach clients with incremental opportunities and upselling
• Collaborate with the pre-sales team to incorporate insights from completed campaigns into strategic media plans and decks for future proposals and sales activities
• Partner with Accounting and Finance to confirm and recognize monthly revenue