Associate Client Partner

at  Publicis Sapient

Publicis Sapient (PS), a global leader in Digital Business Transformation (DBT), is looking for an Associate Client Partner with a demonstrated track record of results to join our elite Growth Force team. Aligned to Energy and Commodities, you will harness the depth and breadth of PS’ portfolio, and the value-add of our extended capabilities through Publicis Groupe, to identify new opportunities, new buying centers, and innovative ways to help our clients evolve for a more digital-enabled future, positively impacting their business and their customers.

Your Impact:

• Drive and lead stewardship in 1-3 clients, acting as their PS leader and ensuring profitable YoY Growth
• Own the PS Account Plan and 360-degree relationship with each of your clients to deliver on measured sales and revenue growth, existing and new projects, and overall satisfaction
• Develop a relationship map, 3-5-year vision and strategy, and manage tactical executions to sell the full PS portfolio
• Foster deeper relationships with customer CXOs (beyond the CIO) through marketing campaigns, thought leadership activities, account references, and PR/media opportunities
• Shape proposals and negotiate agreements focused on achieving mutually beneficial outcomes for PS and its clients
• Own monthly, quarterly, and annual booking targets and ensure contractual arrangements meet defined commercials goals
• Manage and ensure delivery expectations and satisfaction by orchestrating relevant Delivery stakeholders
• Advocate for your clients internally and ensure all opportunities are accurately reflected and forecasted in the PS CRM pipeline to provide visibility and cross-sell opportunities with all practices, capabilities, and alliance partner teams
• Maintain a thorough understanding of the PS GTM offerings and solutions, brand and network building, cross-client line of businesses, and industry trends
• Cross-sell across our horizontals, services, solutions, and capabilities
• Demonstrate a high level of performance and results in goal achievement, account management, people and diversity development, business / financial / technical specialization, innovations, and contributions to the PS Growth Force Community.
• Manage PS Internal stakeholders and build a dedicated and virtual team of experts to match our offerings to Client priorities
• Contribute to Global Client Partner community and Growth Force community strategies, best practices, case studies, and education

QUALIFICATIONS

Your Skills & Experiences

• 5+ years of experience within energy and/or professional services
• Experience working within client delivery engagements
• Strong understanding of Energy industry including awareness of trends, challenges, opportunities and disruptors
• Have a partnership mindset and align with C level executives as a Strategic Trusted Advisor.
• Understand the client’s culture, capabilities, team structure, decision-making process and make decisions to ensure success for the client
• A passion for people, leadership, equality, and society
• Ability to develop and nurture Trusted Partner-level relationships with both C-suite client contacts and internal stakeholders via a strong industry POV and understanding of client needs
• Demonstrated ability to take a consultative approach to engaging with executives
• Ability to listen, discern business issues driving the Ask, frame pertinent questions to shape and conceptualize likely solutions
• Must be able to navigate a large organization and have the power of persuasion through content and confidence
• Strong global leadership capability to manage a global team and lead change while inspiring and developing others
• Strong understanding of software delivery processes to share perspective with the PS team & clients
• Ability to organize and facilitate workshops with PS team and client
• Strong learning mindset and drive for continuous evolution and self-improvement, including cultivating learning agility, development of personal adaptability, and pursuit of excellence
• Based in Calgary with flexibility and mobility: able to work in a hybrid WFH, office, and travel environment as the role necessitates

COMPANY DESCRIPTION

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value

Please refer the Job description for details