Associate, Client Processing Representative II

at  BNY Mellon

Overview
Associate, Client Processing Representative II
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of Associate, Client Processing Representative II to join our Investment Operations team. This role is located in Manchester, United Kingdom – HYBRID (3 days per week in office).

EMPLOYER DESCRIPTION:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world’s financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It’s the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers

IN THIS ROLE, YOU’LL MAKE AN IMPACT IN THE FOLLOWING WAYS:

Serves as a senior member of the team for the day-to-day operations of a small- to medium-sized client processing support team, providing work direction and technical assistance on complex matters.
Serves as the primary point of contact for clients and assists in communicating needs and issues internally with operating areas and externally with clients.
Participates in processing update to client accounts and company records to ensure they are managed correctly and in a timely manner.
Provides support to business and technology managers. Handles complex client inquiries and requests.
Identifies, investigates and resolves escalated and/or complex problems in client accounts or company records. Works closely with technology and systems teams to ensure the system is efficient and incorporates any necessary risk mitigation.
May be responsible for allocating and checking work of other team members.
May be responsible for specific supervisory review and approval actions.
May be responsible for team growth and professional development.
Supports the achievement of team objectives

TO BE SUCCESSFUL IN THIS ROLE, WE’RE SEEKING THE FOLLOWING:

High school/secondary school or the equivalent combination of education and experience is required. Bachelor’s degree preferred.
We’re looking for process orientated, keen individuals who enjoy solving complex problems, performing reconciliations and looking for ways to make processes better. As well as advancing technical knowledge, we will also help grow specific derivative and collateral product knowledge.
Sufficient work experience.
Experience in reconciliations, trade processing, settlements and cash processing are all skills transferable to this role. Limited derivative knowledge is not a barrier to entry as on the job product training will be available
At BNY, our culture speaks for itself. Here’s a few of our awards:
America’s Most Innovative Companies, Fortune, 2024
World’s Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
“Most Just Companies”, Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023