Associate, Client Processing Representative II (Fixed term contract for mat

at  BNY Mellon

Overview
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of Associate, Client Processing Representative II (Fixed term contract for maternity replacement- 1 year) to join our Investor Servicing team. This role is located in Wroclaw, Poland– Hybrid.
BNY’s Transfer Agency provides investors with exceptional operational support. Our mission is to maintain robust client relationships and address and resolve inquiries efficiently and promptly. Our daily tasks involve close collaboration with onshore Transfer Agency managers, fund managers, and investors, assisting them in their day-to-day responsibilities centered around servicing investors.

EMPLOYER DESCRIPTION:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world’s financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It’s the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers

IN THIS ROLE, YOU’LL MAKE AN IMPACT IN THE FOLLOWING WAYS:

Document processing related to client sensitive data in the internal system
Looking for process improvements and drive the change within the daily workflow
Integrating in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients
Maintaining data in the Transfer Agency platforms/systems
Familiarizing with team procedures as and when they come up for update
Contributing to the achievement of the related teams’ objectives
Providing analytics and reporting services, working to improve and automate workflow processing systems.
Being accountable for your actions
Answering inquiries and solving problems based on an understanding and knowledge of the intricacies of the system

TO BE SUCCESSFUL IN THIS ROLE, WE’RE SEEKING THE FOLLOWING:

Proficiency in PC skills (including Microsoft® Excel, etc.).
A bachelor’s degree or the equivalent combination of education and experience is required
3-5 years of total work experience, preferably in banking operations industry
Excellent oral and written communication skills
Very good analytical, organizational, and time management skills
A high level of accuracy and professionalism
Detail-oriented, organized, self-motivated, and able to manage multiple priorities to meet deadlines
A proactive approach to learning and training, with the ability to quickly develop new skills
Fluency in English is essential for this role
At BNY, our culture speaks for itself. Here’s a few of our awards:
America’s Most Innovative Companies, Fortune, 2024
World’s Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
“Most Just Companies”, Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023