Associate Client Project Manager

at  NTT Data

MAKE AN IMPACT WITH NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

KNOWLEDGE AND ATTRIBUTES:

• Relevant project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
• Ability to establish strong relationships with internal stakeholders and external clients.
• Excellent client-centricity skills and ability to work at client sites.
• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
• Good written and verbal communication skills.
• Ability to work in high-pressure environments.
• Ability to manage urgent asks simultaneously.
• Some business acumen and commercial skills.
• Collaborative, passionate, strong initiative, self-driven with a commitment to succeed
• Decisive with good attention to detail.
• Applies knowledge and basic problem-solving techniques to define and resolve problems.
• Works on problems of limited scope.

ACADEMIC QUALIFICATIONS AND CERTIFICATIONS:

• Bachelor’s degree or equivalent in business and / or project management or related field.
• Relevant project management certifications preferably PMP required.
• ITIL certification is beneficial.

REQUIRED EXPERIENCE:

• Basic entry-level project management experience preferably in a multinational professional services environment.
• Proven client engagement experience.
• Basic understanding of the project life cycle.
• Basic competency in project change management.
• Basic experience managing expectations when balancing alternatives against business and financial constraints.
  Workplace type:
  Hybrid Working

KEY RESPONSIBILITIES:

• Interfaces with all project stakeholders to take projects from original concept through to final implementation
• Contributes to the pre-sales process by providing proposals
• Ensures that the project delivers the as-sold solution, remains within baseline budget, and is delivered on time while achieving quality criteria and maintaining client satisfaction
• Manages client satisfaction, commitment, and expectations to high service levels and manage escalations adequately
• Manages the entire project lifecycle, ensuring that client requirements are met, timelines are adhered to, and deliverables are achieved
• Ensures effective project planning, stakeholder management, team coordination, risk mitigation, and quality assurance
• Performs any other related task as required.