Associate, Client Service II

at  BNY Mellon

Overview
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of Associate, Client Service II to join our Corporate Trust team. This role is located in Wroclaw, Poland -hybrid module.

EMPLOYER DESCRIPTION:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world’s financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It’s the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers

This role has primary responsibility for the management of a number of Loan Funds or CLO (Collateralized Loan Obligations) portfolios of Corporate Trust Clients and serves as the key day-to day contact. The role includes responsibility for servicing the overall Client relationship ensuring delivery of our contract obligations. Key Responsibility for building Client Partnerships.
Key Roles & Responsibilities
Day to day oversight of the assigned portfolios to ensure high Client Experience Levels
Preparing and distributing notices to Client and each syndicate lender as required by the Credit Facility, including Reminders, Rollovers & Rate sets
Calculating interest rates for each accrual period and distributing rate set notices
Track and pay multiple lenders in a single interest period removing Lender of Record claims
Billing and collecting principal, interest, and fee payments from Client. Distributing all funds collected to the syndicate lenders
Collecting of financial statements and compliance requirements from Client as required by the Credit Facility, forwarding such information to each syndicate lender in accordance with the Credit Facility
Processing lender assignments and maintaining the official lender register
Full capability to support official Alternative Reference Rates in accordance with published conventions
Employee Development: Key role in supporting the training of new team members
Develop strong working relationships with Front Office Relationship Managers