Associate
at Cognizant
Muntinlupa, Muntinlupa, Philippines -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 21 Nov, 2024 | Not Specified | 22 Aug, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
JOB SUMMARY
We are seeking a skilled Developer with 2 to 5 years of experience to join our team. The ideal candidate will have expertise in NICE ContactEngine NICE SAT Matrix NICE Engage NICE IEX NEVA NICE Nexidia and NICE CXOne. Additionally experience in Medicare and Medicaid Claims is mandatory. The candidate will play a crucial role in developing and maintaining our systems to ensure seamless operations and enhanced customer experiences.
Responsibilities:
Studio Development Experience in Nice CxOneVoice IVR and Multichannel
Configuration Admin and ACD tools
Experience in designing reports and understanding them.
Experience in developing and debugging routing solutions using Nice CxOne and Nice CxOne Studio.
Working knowledge of Nice Framework reporting routing and multichannel components
Knowledge on Nice CxOne Analytics and Interactions.
Ability to architect routing design and development for the customer
Experience in troubleshooting routing issues in production on call
Excellent Communication and interpersonal skill
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Application Programming / Maintenance
Technician
Graduate
Proficient
1
Muntinlupa, Philippines
