Associate Community Developer - Contract

at  Playground Games

ABOUT US:

As a premier first-party Xbox Game Studio, we are passionate about making genre-defining games that are accessible, beautiful, and most of all fun. We are looking to expand our diverse team as we continue driving forward our BAFTA award-winning Forza Horizon franchise.

ABOUT THE ROLE:

A crucial part of your role will be to work with the Senior Community Developer, the Community Team, the Production Team and a variety of stakeholders while keeping players informed of the latest updates as well as supporting the Community Strategy. Your ability to communicate with an official and professional voice will be integral in maintaining a good working relationship with our players.
This is a contract role based at our state-of-the-art facilities in Royal Leamington Spa. We have a hybrid work model in place with a minimum of 3 days a week in studio. Relocation assistance is available if required.

WHAT YOU’LL DO:

• Support Comms and Community Team by gathering, elaborating and presenting accurate key product information useful to communicate the latest updates to our players
• Monitor and Interact with our players on different platforms (Reddit, Discord, Forza Forums) to be on top of Community Feedback
• Produce Qualitative and Quantitative Community Sentiment reports to different stakeholders
• Open, track, prioritise and follow up on game-related bugs and technical issues experienced by our players to maintain the game’s health