Associate Consultant @DARWIN

at  Mercer

CONSULTING SKILLS:

It is expected that the Associate Consultant has a good understanding of Darwin™ capabilities and projects flow and makes sure the quality gates are met in order to assure the quality of the product delivered.

• Accountable for ensuring that delivery best practice is followed throughout the project
• Owns project work stream and make sure all stakeholders and Pod Lead are aware of progress in time
• Be able to manage own workload and shifting priorities
• Manage projects by following the internal methodology, using templates and the process flow described on Confluence
• Review the Scoping Document together with the Client Manager in order to make sure that all tasks are covered and understood
• Update internal project tools (eg. Jira, Zendeks, etc.) in line with the project timescales and budget
• Use the Project Management training to create a Project Toolkit. Keep the Project Toolkit updated on a constant frequency and share with all stakeholders as applicable
• Update project documentation and get Sign-Off from the client
• Actively lead the UAT phase of a project to ensure successful completion. Manage the UAT calls and UAT board with the client
• Review the checklists and coordinate all project activities up to transitioning the project back into Business As Usual
• Ensure the successful and timely delivery of projects/tasks assigned

TECHNICAL SKILLS:

Darwin™ Knowledge - It is expected that the Associate Consultant has basic Darwin™ skills and will spend half of their time configuring Darwin

• Be able to perform simple configuration tasks with no guidance or supervision
• Be able to perform medium or complex configuration tasks with support or supervision
• Be able to design, build and perform unit testing on simple or medium outbound and inbound interface (eg. Payroll report, provider report)
• Perform unit testing of all configuration assigned before going back to the client
• Perform peer review on projects
• Make the necessary changes on Darwin as agreed within the Scoping Document for projects

YOUR EXPERIENCE AND VALUES

• 2+ years experience in software development;
• Exceptional communication skills both verbal and written in English & Romanian;
• Attention to details alongside logical - numerical reasoning;
• Technical (Darwin) skills;
• Quality Management at project level;
• Good understanding of internal processes;
• Internal tools usage;
• Communication management;
• Relationship management;
• Proactivity;
• Responsibility;

The Associate Consultant (AC) configures and consults on core DarwinTM functionality and configures simple-medium benefits including unit testing. They configure and schedule standard provider reports, perform simple branding and other simple-medium tasks. They are expected to understand basic concepts of benefits and how these are built on DarwinTM, starting to understand end-to-end benefit administration processes including interfacing. They are responsible for delivering project tasks given to them by more senior members of the team / Pod Leads. Will start to provide estimates of own deliverables. They may be asked to knowledge share and buddy new team members after 6-12 months experience