Associate Credit Services Representative

at  Medtronic

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

REQUIRED KNOWLEDGE AND EXPERIENCE:

• Bachelor’s degree in accounting, business administration, international business or related
• 1-2 years of experience in similar role
• Excellent communication, stakeholder management and customer service oriented.
• Strong English verbal and written communication skills
• Experience with MS Office
  Experience in Customer Services is a plus.

PHYSICAL JOB REQUIREMENTS

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

• Responsible for disputes process in United States market
• Counsel and negotiate with customers to improve financial controls, suggests sources of working capital, and sets up special credit arrangements and payment schedules
• Analyze credit information to establish customers’ credit limits permitting highest profitable sales consistent with reasonably minimum losses
• Plan credit restriction and collection tactics for risky, slow pay, and sensitive accounts
• May collect outstanding receivables in accordance with terms and conditions of sale