Associate Credit Services Representative

at  Medtronic

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
We’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. Work with us to incentivize better patient care, and partner across the industry to make healthcare more affordable and accessible. Be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide.

Responsibilities may include the following and other duties may be assigned.

• Patient collection management through telephone calls, sending emails, sending letters.
• Counsels and negotiate with customers to improve financial controls, suggests sources of working capital, and sets up special credit arrangements and payment schedules.
• Plans credit restriction and collection tactics for risky, slow pay, and sensitive accounts.
• Preparation of monthly management monitoring reports and Monthly presentation of results in committees
• Support sales area for the execution of cases and achieve the objectives

Required Knowledge and Experience:

• Bachelor’s degree in accounting, business administration, international business or related
• 2- 3 years of experience in cash and collections area focused on patients or experience in collection management for individuals in another sector
• Based in Bogotá
• Excellent communication, influencing and negotiation skills
• Ability to resolve conflicts and results orientation
• Experience with MS Office

Nice to have:

• Desirable experience interacting with SAP
• Intermediate English level
• Experience in healthcare sector

Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity
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• Patient collection management through telephone calls, sending emails, sending letters.
• Counsels and negotiate with customers to improve financial controls, suggests sources of working capital, and sets up special credit arrangements and payment schedules.
• Plans credit restriction and collection tactics for risky, slow pay, and sensitive accounts.
• Preparation of monthly management monitoring reports and Monthly presentation of results in committees
• Support sales area for the execution of cases and achieve the objective