Associate Customer Ops Specialist

at  Lenovo

Monterrey, N. L., Mexico -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate09 Nov, 2024Not Specified10 Aug, 2024N/AGood communication skillsNoNo
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Description:

GENERAL INFORMATION

Req #
WD00068903
Career area:
Supply Chain
Country/Region:
Mexico
State:
Nuevo León
City:
Monterrey
Date:
Thursday, August 8, 2024
Working time:
Full-time

Additional Locations:

  • Mexico - Nuevo León - Monterrey
  • Mexico - Nuevo León - Monterrey

DESCRIPTION AND REQUIREMENTS

Responsible to support Lenovo Customers (Services Channel, Business, Business Partner, Consumer). • Manage order creation process and responsible to x orders and ensure place them according our SLA. • Comply with business control process to be audit compliant. • Ability to solve customer inquiries, investigate and follow cases in detail until bring a solution to satisfy our customer’s needs. • Accurate documentation of all customer interactions and follow up. • Backlog Management, pulling of and analyzing reports.

Additional Locations:

  • Mexico - Nuevo León - Monterrey
  • Mexico - Nuevo León - Monterrey
  • Mexico
  • Mexico - Nuevo León

  • Mexico - Nuevo León - Monterrey , * Mexico - Nuevo León - Monterre

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Information Technology

Graduate

Proficient

1

Monterrey, N. L., Mexico