Associate Customer Support

at  Ubiquicom

Your Mission
As an Associate Customer Support you will provide second level support to Partners on the use of Ubiquicom hardware and software products; collaborate on the production of support activities reports and products technical documentation.
You also update and maintains of the existing documentation starting from customer feedback and product user experiences; in addition you will interface with other technical teams in order to suggest improvements optimizations and support the test phases
Do you want to immerse yourself in cutting-edge technology and tackle real business problems? Do you want to gain exposure to a wide range of industries and work with great colleagues from diverse backgrounds? We do have an opportunity for you!

Your Profile

• Education: High School Diploma
• Driving license and ability for short and occasional trips
• Interested on new technologies and curiosity towards new products
• Flexibility and ability to adapt
• Propensity to technical support activities, patience and empathy
• Analysis and problem-solving skills
• Ability to prioritise activities
• Propensity to optimize and improve current processes

Please refer the Job description for details