Associate Director Development Quality Documentation and Training

at  Alexion PharmaceuticalsInc

THIS IS WHAT YOU WILL DO:

The Manager manages technical and logistical services in compliance with document and system standards within the document management system and supports Development, Regulatory and Safety and the broader R&D organization with LMS curricula maintenance. Contributes to the implementation and conduct maintenance activities of systems, platforms, and processes in the remit of the Development Quality team. Acts as a point of contact and support related to these systems.

YOU WILL BE RESPONSIBLE FOR:

• Assists and or leads delegated activities related to Process and Training Governance
• ECMS (Enterprise Content Management System) Documentation Enablement and System Support
• Supports governance and compliance of documents and training
• Delivers guidance and document management service related to the systems
• Conducts maintenance activities related to ECMS and agreed related applications
• Interacts and collaborates with the ECMS Functional Lead, as well as other key Stakeholders, related to ECMS Documentation to achieve a good understanding and working practices related to Document Management and the use of ECMS system
• Interacts and collaborates with the Business Process Owner (BPO) for Manage Procedural Documents to achieve a good working practice related to the use of ECMS system and procedural documents
• Provides metrics and creates reports in the ECMS
• Supports inspections
• Analyses the queries from the user community to identify improvement opportunities in reference materials & system functionality supporting all types of documents in ECMS and escalates findings.
• Support functions in maintaining LMS curricula for training assignments.
• Liaison with AZ R&D Learning Services and GLS for Alexion job roles
• Analyses the queries from the user community to identify improvement opportunities in reference materials & system functionality supporting the learning management system.