Associate Director/Director, Language Services (US)

at  Thermo Fisher Scientific

JOB DESCRIPTION

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.
Our Mission is to enable our customers to make the world healthier, cleaner and safer. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.

QUALIFICATIONS:

Education and Experience:

• Bachelor’s degree or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 12+ years).
• 5+ years of management responsibility
• Strong leadership skills

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

KNOWLEDGE, SKILLS AND ABILITIES:

• 10+ years of localization management experience, preferably in life sciences.
• Strong well-rounded background in translation/localization industry
• Excellent knowledge of internal systems and business processes to support data-driven decision making
• Extensive expertise in the application of project and personnel management principles, including the ability to effectively manage multiple projects and staff members simultaneously in a matrix environment
• Proven customer relationship building in life sciences/CRO area
• Proven record of increasing revenue growth within life sciences localization industry
• Experience driving the strategic direction for revenue growth of pharma and biotech clients
• Demonstrated ability to understand, present and analyze data in multiple formats for consumption by end users
• Strong experience of account management skills and maintaining and growing pharma and biotech clients
• Results-oriented and credible leadership style with a proven ability to mobilize, inspire productivity, and lead in a multi-disciplinary team setting with a strong emphasis on collaboration across functional groups. Proven record of strong people management skills
• Must be extremely efficient, well organized and demonstrate strong attention to detail
• Advanced oral and written communication skills including the ability to communicate in English, both orally and in writing

SUMMARIZED PURPOSE:

Provides strategic direction and leadership in the management and execution of operations, resources, strategy and communications planning for a global organization comprised of multiple teams with goal to achieve departmental and organizational business goals and objectives.

ESSENTIAL FUNCTIONS AND OTHER JOB INFORMATION:

• Collaborates, innovates and consults with senior leadership to identify and define metrics that drive strategy, performance and efficiency for business.
• Provides leadership to department team by establishing challenging, motivating and collaborative work environment, and building an effective and productive team focused on overall corporative objectives.
• Provides subject matter leadership and project planning to develop and deploy solutions to achieve departmental and organizational business imperatives, goals and objectives.
• Executes leadership.
• Executes technology and tools as applicable.  Drives innovation and streamlining of processes at all times.  Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations. Reviews and approves time records, expense reports, requests for leave, and overtime.

MANAGEMENT ROLE:

Directs through lower management levels. Has responsibility for managing a function that includes multiple related departments. In some instances may be responsible for a functional area (as determined by executive management) and not have subordinate supervisors or employees. May manage employees across multiple regions.