Associate Director - Facilities Management

at  MAPP

DESCRIPTION

MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.
MAPP believes that property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.
Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don’t satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work.
At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We’re proud of our progress so far, but we’re constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP.
Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons.
This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character – that is what makes us MAPP people. If that is you, we would love to meet you!

SKILLS (PEOPLE & TECHNICAL)

• Ensure that the day to day running of buildings within the portfolio is addressed
• To assist the Senior Management Team in meeting the operational requirements of the FM team
• To provide the highest level of service standards to client and building tenants
• Ensure regular property inspections are carried out and recorded
• Client and occupier liaison – maintain relationship with client and occupiers on regular basis
• Line managing direct reports and monitor all onsite staff
• To monitor contractor/supplier performance, reporting to contracts manager as required
• To draft and monitor service charge budgets
• Understand expenditure allocation and ensure invoices are correctly apportioned to each property
• Fulfil the compliance and policy requirements in accordance with MAPP policies and procedures and the relevant legislative framework

SALARY RANGE (BASED ON EXPERIENCE)

£63,000 - £73,000 per annum, depending on experience.

ROLE SUMMARY / PURPOSE AND SCOPE

This role is responsible for all aspects of facilities management within a designated set of buildings and wider portfolio as well as client relationship management, working as part of a team to ensure the efficient and management of the sites including the day to day management of team members both site and non site based.