Associate Director of Digital Transformation Delivery

at  Central and North West London NHS Foundation Trust

This is a key role providing the opportunity to deliver and maintain digital leadership responsibilities whilst driving projects forward in an innovative and exciting setting using technical knowledge to guide to success.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Working with health and social care providers (NHS, Social Care and Third sector) the Associate Director of Digital Transformation Delivery will lead co-design, coordination and execution of delivery of an agreed but developing set of digital initiatives and projects designed to improve digital and data solutions, enhance integration across the ICSs and improve patient outcomes.

The postholder will work with National, Regional and local colleagues on key service redesign and transformation schemes to align to the long-term plan commitments helping to digitise the NHS and social care.

• Operate across the spectrum of health and social care delivering the vision and goals of the Digital Strategy
• Articulate and design innovative, digitally-enabled health and care services focused on user needs and improved outcomes.
• Ensure the planning and delivery of major change is understood, expertly led and managed and provides the necessary assurance, adaptable leading practice, value and return on investment whilst built around the needs of service users
• Proactively progress the digital transformation of CNWL and its partners; focussing on the ‘way of doing things’ and re-imagining care pathways and services, integrating leading edge technology and data, and designing and implementing a ‘virtual care’ framework
• Lead in developing programmes in collaboration with Operational, Clinical and Corporate stakeholders to design and deliver transformation activities aligned to strategic objectives
• Identify the ongoing needs and priorities of the Digital Transformation programme in line with national policy, Local Delivery Plans and Integrated Service Improvement Plans
• Lead on the formulation and execution of robust plans: designing, influencing and negotiating at senior level new system-wide operational frameworks to improve clinical safety, quality and outcomes
• Ensure appropriate systems, processes and resource are in place to enable the implementation and delivery of the strategic plans across the Trust and partner organisations
• Lead on the development of engagement and communication strategies across all stakeholder levels, addressing sensitive, complex, contentious and confidential issues
• Lead on the creation of strong partnerships across the health ecosystem to facilitate strategic delivery incorporating analysis, modelling and testing of assumptions to identify priority need and service impact
• Establish and drive the programme governance structure and workstreams whilst ensuring a cross-reporting adaptable approach in line with leading practice to increase impact
• Lead a transformative approach, ensuring digital inclusivity that seeks to reduce inequalities and improve parity of access, incorporating a ‘digital ethics by design’ methodology
• Develop a delivery vision and roadmap accessible at all levels, defining future states and associated value outcomes; ensuring appropriate change, adoption and service management is undertaken in line with industry best practice.
• Lead on the design of information systems to ensure collection, analysis and presentation of information at point-of-need to inform decision-making at service user, carer, public and workforce levels across the wider health and care network
• Ensure local and national best practice guidance and policy is implemented across the Trust and its partners
• Lead on the review, initiation and actioning of broad policy changes as identified as part of the transformation initiatives benefiting from learning and recent innovations
• Work with national and regional arms-length bodies (inc. NHSx, NHSD, NHSE/I, HEE) and commissioners to influence, develop and drive national policy and direction of the digitally aligned transformation agenda
• Lead on the adaptive procurement of large-scale digital services; managing, influencing and negotiating relationships and contracts with suppliers and other external parties, ensuring value for money is obtained
• Financial management of budgets up to circa £5 million as well as across multiple concurrent initiatives maintaining compliance with standing financial instructions
• Manage and monitor the whole budgetary planning and implications of programme activities including resource management planning (finances, people, assets and technology), development of annual and long-term plans, and regular/ad-hoc reports for assurance purposes
• Lead the development of business cases and bids for resource funding (people, assets & technology), providing quality checks to ensure all costs are identified and expected benefits outcomes are capable of being achieved and delivered.
• Provide complex reports in relation to KPIs and recommendations on improvements and methods of implementation to ensure maximum efficiency and effectiveness, presenting plans and outcomes at senior leadership forums and board level meetings
• Provide advice and take appropriate action, in response to audit findings and recommendations in respect of the transformation programme, and its associated systems and IT service provision.
• Oversee the tracking of progress against plans and transition milestones, proactively identifying, defining and mitigating risks, dependencies and issues, including development of contingency and continuity plans, clinical safety reports and hazard logs.
• Champion a people centric culture, identifying and managing gaps in competencies, including recruitment and provision of training, mentorship and coaching to nurture and gather talent and develop organisational capabilities necessary for effective transformation and change.
• Line manage direct reports and forge positive working relationships in order to support an effective matrix approach to achieve local and national objectives.
• Lead on developing organisational excellence; championing and promoting at every opportunity the importance of equality, diversity and inclusion, driving continuous commitment to a diverse and inclusive workforce
• Provide leadership and management cover for other Digital senior leads as required including deputising for the wider digital leadership team

Please refer the Job description for details