Associate Director of HR Operations

at  Moorfields Eye Hospital NHS Foundation Trust

To be the strategic lead for the development and implementation of workforce service levelagreements and KPIs across all operational services. Provide effective leadership, vision and direction for the operations team to provide excellent highquality operational services. To work with the senior workforce team to develop a prioritised plan (based on business valueand impact) for HR service and operational improvement across the HR processes, policies,systems and contact channels. To ensure that the trust is developing efficiencies through the use of technology, streamlining andcollaborative working via continuous improvement programme to improve service delivery.
Lead, define and deliver improvement initiatives and change projects to enhance serviceperformance and employee experience which deliver measurable improvement through feedback. To implement review mechanisms to ensure that benefits are realised, changes are embeddedand sustainable and that continuous improvement is ongoing. Lead on designated trust-wide HR projects as and when required. To implement reviewmechanisms to ensure that benefits are realised, changes are embedded and sustainable andthat continuous improvement is ongoing.
Ensure continual improvement of manager capability, accountability and knowledge throughguidelines, workshops and coaching that enables managers to make effective workforce decisionsin line with the legal and policy framework

Please refer the Job description for details