Associate Director of Single Record Products

at  Digital Health and Care Wales

DHCW is the digital arm of NHS Wales. We provide National solutions enabling providers of Primary and Secondary Care across Wales to do their work easier and better, improving the experience and outcomes for all patients, and reducing stress and pressures for the Clinical personnel. Our systems also unlock better utilisation of funds that Welsh Government provides for NHS Wales via improved efficiencies and holistic approach to digital healthcare.
The Operations Directorate is responsible for all operational service delivery for DHCW in response to NHS Wales strategy and standards as set by Welsh Government and the NHS Wales Chief Digital Officer (CDO), and for implementing and delivering a transformative digital strategy for the organisation.
The Associate Director of Single Record Products reports to the Chief DevOps Officer and is responsible for a portfolio that seeks to drive operational excellence across our suite of products and services, performance, and assurance of our technology estate, and to deliver health care services that are joined-up within DHCW and across government.
Key Accountabilities are
Benefits realisation
Stakeholder Engagement
Product strategy
Prioritisation
FinOps
Architecture
Resilience and reliability
DevOps performance
Supplier/Contract Management

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

• Be a senior leader, working autonomously, with the ability to co-shape the future of digital healthcare in Wales
• Be guided by broad health and social care strategies, organisational policies and specific local and national guidelines, advising on how these should be interpreted and implemented
• Have extensive technical expertise and be recognised as an expert by peers in the broader industry
• Create a product-centric delivery model, and work on high-profile systems and solutions delivered at the National scale
• Ensure efficient, strategic and operational management of services in line with the contractual obligations of the organisation and other interfaces
• Have a thorough understanding of change and risk management fundamentals and practice, adapting to change to realize incremental value through cross-functional collaboration, measuring success using key results
• Ensure delivery is accessible, secure, efficient, scalable, sustainable, and continuously improved, and it complies with the organisation’s commitment to user-centered service design, product, and agile delivery practices

Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
Key Accountabilities for Role
Benefits realisation
Stakeholder Engagement
Product strategy
Prioritisation
FinOps
Architecture
Resilience and reliability
DevOps performance
Supplier/Contract Management
This post is fixed term/secondment for 12 months.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post

Please refer the Job description for details