Associate Director of Training

at  Sanofi

BASIC QUALIFICATIONS:

• BA/BS Degree required, preferably in life science or business. MBA a plus.
• The ideal candidate will have 8 plus years of relevant pharmaceutical/biotech industry experience with at least 2 years leading national home-office based training
• Ideal candidate will have experience in specialty pharmaceuticals or biologics, with a background in infusible products, specialty pharmacy, and buy & bill
• Proven communication skills with a well-developed ability to efficiently and productively communicate both verbally and in writing
• Ability to influence, collaborate and interact effectively a senior leadership team and multiple key stakeholders across sales and marketing in order to align on objectives and provide consistent training direction
• Demonstrated excellence in project management and effectively managing multiple projects/priorities including budgeting and actual spend against budget is required
• Ensure that all training programs are consistent with, and supporting of, company legal, regulatory and compliance guidelines
• Experience in account management-based models is a plus
• 25-35% national travel required

PREFERRED QUALIFICATIONS

• Training experience strongly preferred
• Experience in Multiple Sclerosis marketplace
• Sales launch, infusion and reimbursement experience strongly preferred
• Excellent verbal & written communication skills essential to success in this position
• Strong collaboration, organizational and operations skills

• Develop with the Director of Field Learning and Devlopment, the training and development function for the Business Unit including disease, product, and customer interaction capabilities training as well as other trainings for Business Unit as needed. The Associate Director of Training will have responsibility for on-the-ground execution and deployment of training experiences.
• Assist in the development and execution of comprehensive strategic and tactical plans to support the short and long term objectives of the Sales, Marketing, and Patient Educational Services, and Reimbursement Teams. This includes responsibility for implementation and continuous improvement to the following work streams: New hire training programs and curriculum; launch product training excellence; Continuing education with ongoing learning programs
• Advanced training for ongoing learning of product and disease knowledge and customer interaction capabilities; Field advisory teams and learning champions
• Assist in the definition and development of core competencies and create tools, curriculum and initiatives to support them
• Responsible for the development of classroom training programs including customer interaction capabilities as well as disease and product education via live training experiences, e-learning modules, WebEx, etc.
• Manage the Product Review Board process for all sales training materials to incorporate all appropriate regulatory and legal compliance programs into the appropriate training programs
• Responsible for the development of field based training programs including field mentorships, coaching, and field assessment
• Establish and implement key metrics to track and communicate level of value and impact of sales training and development initiatives to all stakeholders
• Work closely with Sales and Marketing to ensure appropriate integration of sales and marketing materials into all new hire and ongoing learning training programs
• Manage, design and deliver sales training materials for National Sales Meetings and Area/Zone and Regional Sales Meetings, in close coordination with Marketing, Field Advisory Teams/Learning Champions.
• Ensures budgets and schedules meet corporate requirements
• Select, develop, and manage relationships with key agency partners
• Provide a high level of strategic analysis and planning with the ability to work with and manage demands and expectations from multiple internal customers
• Design and attend certification training for relevant training programs and vendors