Associate Director - Presales and Enablement

at  Datacom

Our why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the role (your why)
As the Associate Director of Presales and Enablement, you’ll be a vital part of our sales success. You’ll empower our sales teams with training and resources, manage bids and proposals, and oversee pricing strategies to ensure competitive offerings. Additionally, you’ll track sales performance to identify improvement areas, helping shape our client engagement strategies. Your leadership will foster a collaborative culture, driving excellence within our teams.

What you’ll bring

• A genuine understanding of what customers need and the challenges they face.
• Strong research skills to keep an eye on market trends and what our competitors are up to.
• In-depth knowledge of our services, and a knack for explaining their value to customers.
• Experience in bid management and crafting winning proposals that make a difference.
• Solid financial skills, with an understanding of costs, utilization, and pricing strategies.
• A good handle on budgeting, including cost estimates and tracking expenses.
• Strong communication skills to translate technical concepts into language that resonates with business goals.
• Proven negotiating skills that create win/win situations for everyone involved.
• A collaborative spirit to work with sales teams and drive revenue growth.
• Leadership experience that fosters team growth and a positive work culture.

Responsibilities

• Acts as the bridge between sales and Professional Services for customer’s needs.
• Develop a bid and winning strategy in collaboration with the Business Development Executives that aligns with Datacom’s objectives and complies with customer needs.
• Assemble and lead the pursuit team, liaising with service line leaders for the solutioning aspects, the sales team for commercial and pricing aspects, and the legal team for contractual aspects.
• Provide support during the sales process and help in crafting compelling value propositions.
• Ensure that proposals comply with quality standards and adhere to submission guidelines.
• Manage the submission process and handle post-submission activities, including responding to client queries, participating in bid presentations or interviews with any appropriate and relevant participants, and debriefing on bid outcomes.
• Track and measure sales performance to identify areas for improvement and focus
• Equip the sales teams for success throughout the entire sales cycle.
• Support the development of sales collaterals and offer coaching and mentorship to help salespeople hone their skills and close deals effectively

Culture and Benefits
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It’s our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
Our digital team is very flexible around how we work and fitting work around non-negotiable other commitments is important to us, including when we choose to come to the office.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported

• Acts as the bridge between sales and Professional Services for customer’s needs.
• Develop a bid and winning strategy in collaboration with the Business Development Executives that aligns with Datacom’s objectives and complies with customer needs.
• Assemble and lead the pursuit team, liaising with service line leaders for the solutioning aspects, the sales team for commercial and pricing aspects, and the legal team for contractual aspects.
• Provide support during the sales process and help in crafting compelling value propositions.
• Ensure that proposals comply with quality standards and adhere to submission guidelines.
• Manage the submission process and handle post-submission activities, including responding to client queries, participating in bid presentations or interviews with any appropriate and relevant participants, and debriefing on bid outcomes.
• Track and measure sales performance to identify areas for improvement and focus
• Equip the sales teams for success throughout the entire sales cycle.
• Support the development of sales collaterals and offer coaching and mentorship to help salespeople hone their skills and close deals effectivel