Associate

at  Gardens by the Bay

COMPANY DESCRIPTION

An integral part of Singapore’s “City in a Garden” vision, Gardens by the Bay spans a total of 101 hectares of prime land at the heart of Singapore’s new downtown Marina Bay. Comprising three waterfront gardens Bay South, Bay East and Bay Central Gardens by the Bay will be a showcase of horticulture and garden artistry that will bring the world of plants to Singapore and present Singapore to the World. We have career opportunities for the following and we would like to invite suitably qualified candidates to join us.
DESIGNATION : Associate (Attractions Operations - Ticketing) - 2-year Contract

QUALIFICATIONS

• Minimum GCE ’O’ Level
• Minimum 3 years’ experience in ticketing or cashiering
• Candidates with previous ticketing or cashiering experience would be preferred
• Resourceful and dynamic with strong interpersonal and communication skills
• Pleasant and friendly disposition, with the ability to work under stressful situations
• Creative, adaptable and able to work in a fast paced environment
• Able to work on weekends and after-office hours

You will be part of a dynamic frontline team to provide a pleasant, safe and wholesome experience for all visitors to Gardens by the Bay. Your role encompasses various aspects of attractions operations, which includes handling escalated cases from ticketing operations, taking charge of cash handling, procedures such as processing of refunds and voids, admission control and crowd management, responding to incidents and emergencies, and attending to visitor enquiries. You will also work closely with all Team Leaders to ensure timely delivery of a first-class service experience for all visitors.