Associate Manager, Social Communications - North America

at  Deciem

WHAT ON EARTH IS DECIEM?

Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder and CEO, Nicola Kilner.
We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!

SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE

• At least 2 years experience in a similar role
• Strong understanding of, and passion for, the beauty industry and consumer sentiment
• Advanced user of all major social media platforms, understanding capabilities, and evolutions. Also an understanding of the industry trends
• Solid organizational and time management skills, detail-oriented, with the ability to focus and work efficiently in a demanding, fast-paced environment
• Excellent interpersonal, communication skills both written and oral, and ability to work with all levels of staff and management

• Execute brand tactics to continually increase EMV, engagement, traffic, considerations, and conversions
• Responsible for overseeing the daily conversations amongst the community, outside of DECIEM’s owned channels, in both a proactive and reactive way
• Manage the micro, macro and major influencer communities, continually vetting contacts, fostering key relationships and growing databases
• Seek out and nurture The Ordinary and NIOD communities across all major social platforms
• Actively seek out and submit products and brands for local calendar event goodie bags and celebrity seeding via talent agencies
• Responsible for highlighting, and sharing with relevant stakeholders, new social platforms of interest, including subcultures and forums. Continually keeping an eye on evolutions of platforms
• Work with the Global social media team to identify unique UGC-led content per channel to aid audience growth and intrigue
• Identifying and create buzz around key calendar date moments with a focus on talent
• Oversee community tools including ShopMy and Tribe Dynamics for the region
• Report externally to retail partners as part of trade marketing activity involving influencer
• Manage the day-to-day operations of the creator aspect of the North American TikTok shop program