Associate Operations Coordinator

at  Robert Half

We are offering a long term contract employment opportunity for an Associate Operations Coordinator in Sartell, Minnesota. This vital role involves managing various office functions within the industry, ensuring smooth operations, and providing excellent customer service.

• Execute tasks with a focus on quality and efficiency, in compliance with standard operating procedures (SOPs)
• Monitor assigned email accounts and task boards to promptly respond to customer and carrier requests
• Handle the creation of orders, activation of shipments, building loads, scheduling appointments, and tracking shipments
• Document events utilizing knowledge gained through SOPs and prior experience
• Follow through on customer or carrier requests to ensure satisfaction, escalating questions or requests when necessary
• Validate and ensure the accuracy of load data in systems according to standards
• Maintain high standards of communication, prioritization, and time management
• Foster a diverse and inclusive work environment that encourages creativity and innovation
• Adhere to company policy and procedures, including those related to affirmative action and discrimination laws
• Utilize Microsoft Office Suites and other tools for efficient operations and data management.
• Proficiency in Customer Service and Communication
• Solid understanding and experience in Office Functions and Training
• Familiarity with Operations and Procedures in a business setting
• Ability to Schedule Appointments and handle Invoices effectively
• Quality assurance skills and understanding of Shipping Functions
• Excellent Time Management abilities
• Ability to Execute tasks effectively and efficiently
• Proficiency in Microsoft Office Suites
• Understanding and adherence to Company Policy
• Ability to Prioritize tasks and responsibilities
• Experience in a Call Center environment
• Knowledge of Standard Operation Procedures
• Creativity and Innovation skills
• Ability to contribute to Business Growth
• Awareness of Discrimination Laws and Affirmative Action Plan
• Ability to Load Data efficiently and accurately
  Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
  Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
  © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use