Associate, Planning & Operations Analyst

at  Coupa

Bogota, Colombia
Services - Customer Value
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Mid Level
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Onsite
Coupa makes companies operate smarter and grow faster. Our leading AI-driven platform connects and optimizes sourcing, purchasing, supply chains, and financial management. More than 3,000 global organizations large and small trust Coupa to transform operating margins, increase efficiencies and growth, optimize cash, and reduce risk.
As an Associate, Customer Value Analyst you will support Coupa’s fast-growing global Value Services team with customer value realization tracking and reporting, operational processes, and data governance. In this key role, you will be a go-to resource for data questions, collaborating across the Value Services organization with stakeholders at all levels. The ideal candidate can dive deep on data analysis, communicate complex data concepts clearly, and quickly gain a strong understanding of the business behind the numbers. This requires data analysis skills, problem solving, and a strong bias for action.

Support the Customer Value Management team on preparing, updating and releasing the customer realization analysis
Develop and maintain Salesforce reports to monitor for data quality issues
Establish data management processes where needed to improve data quality
Manage key operational renewal programs, including renewal forecast, KPI’s and renewal analysis
Support data analysis activities with an emphasis on data quality
Assist ad-hoc reporting requests
Collaborate cross-functionally to prioritize and execute on process and data improvement projects