Associate Producer / Project Coordinator (Remote, Canada)

at  eventbase

Associate Producers are the glue that holds our customer delivery teams together. They support and organize our delivery teams and are responsible for the coordination of multiple projects at a time. Successful Associate Producers are highly organized, excellent multi-taskers, context switchers and communicators who thrive in rapidly changing environments.
This is a full-time remote position. Please note that we can only consider candidates who reside in Canada with valid working status and are looking for someone to work Pacific Standard Time (PST).
About Eventbase
Eventbase has set the gold standard for live event technology for more than a decade. We power mobile event apps for global brands including Salesforce, Cisco, SAP, Deloitte and Adobe. We also build official mobile apps for massive events including South By Southwest (SXSW) and National Retail Federation Big Show, as well as three Olympic Games. Eventbase has been recognized with more awards than any other event app platform, including being named winner of “Best Event App” at the Event Technology Awards seven times.
We are driven by our mission: to bring people together for the magic of live events, and we’re proud that our industry-leading products have been at the heart of exceptional live events around the world since 2009. Millions of attendees across thousands of events have held Eventbase’s product in their hand as they walked the conference floor, participated in sessions and interacted with others onsite. Our team has a track record of pioneering breakthrough live event technology, and there are more exciting innovations to come. The event industry is being reinvented in the wake of Covid-19, and Eventbase is uniquely positioned to play a key role in this new world of events. We’re moving forward with our vision to shape the future of live event experiences.
Are you ready to join the industry leader in live event technology?

• Coordinate various tasks and assist Producers on multiple projects at a time
• Utilize tools such as JIRA, Confluence, Basecamp, Smartsheets and Slack to ensure projects run smoothly and efficiently
• Set up and help maintain projects across all systems
• Assist with project progress and follow up to ensure the on time completion of tickets
• Schedule meetings, calendar invites and business travel as required
• Be a liaison between clients, producers, and the entire production team, and act as the point contact when Producers are away or on vacation
• Coordinate required on-call and on-site support bookings and travel
• Own specific app features as assigned by a Producer
• Manage small projects under Producer’s supervision
• Become proficient with key features and functionality of our product
• Take notes on client calls, team meetings, and follow up accordingly
• Maintain and create project feature documentation