Associate Product Manager - Restaurant Operations

at  PAR

POSITION DESCRIPTION

We are seeking an experienced Product Manager to join our team in building the next generation of PAR Data Central’s Restaurant Labor Management solution. The ideal candidate will have experience autonomously delivering user value, aligned with strategic vision and goals, in an agile environment.
In this role, you will work closely with the Principal Product Manager to develop and execute product strategies, ensuring high value solutions for the evolving restaurant technology market. The successful candidate continuously defines priorities and focuses on maximizing the value of the product as the leader of one or more scrum teams. With a focus on delivering solutions to market problems, you will balance stakeholder and customer needs, manage expectations, and provide visibility of your team priorities, sprint objectives, and commitments.

EXPERIENCE YOU’LL NEED

• 2-5+ years as a software/digital product manager, preferably at a SaaS or enterprise software company or 5+ years in restaurant operations, using/administrating technology inclusive of POS and Back Office
• Experience with geographically distributed teams building SaaS products, preferably in Eastern Europe
• Ability to embody PAR’s values of speed, ownership, focus and winning together
• Comfortable interacting with internal senior management as well as counterparts in customer organizations
• Enjoys being hands-on, collaborating directly with designers and engineers, and when necessary, getting involved in the weeds of building software products.
• Ability to work US east coast hours while coordinating with Eastern Europe time zones
• Hands on experience with Agile development processes, especially SCRUM
• Excellent written and verbal communication coupled with strong interpersonal skills
• High degree of initiative and organizational skill with the ability to autonomously balance multiple projects of significant scope, in a fast-paced environment, across multiple software teams.
• Ability to clearly communicate market problems, with context, to design and engineering team members

• Product Strategy: Work with the broader product team to define product vision, strategy and roadmap aligned with business goals. (participate in big room planning, etc.)
• Market Research: Conduct market and competitive analysis to identify trends, opportunities, and threats. Use insights to inform product development and positioning.
• Requirements: Work with the principal product manager, customers, sales, support teams and other stakeholders to translate market problems into solution requirements. Write well described features and stories with clear acceptance criteria.
• Product Development: Partner with engineering and design teams for the timely delivery of high-quality market solutions.
• Communication: Ensure product updates, timelines, and outcomes are communicated to stakeholders and executives. Manage cross-functional expectations, to foster alignment across the organization and for customers.
• Outcome Analysis: Monitor user feedback and use data to drive continuous improvement and inform future product decisions.
• Collaboration: Foster strong working relationships with cross-functional teams, including product, marketing, sales, and customer support, to ensure product success.
• Backlog Management: Own product backlogs drafting, refining, and prioritizing user stories.
• Agile Leadership: Actively participate in all Scrum related events as the Product Manager; leading refinements, removing impediments, and making real-time decisions.
• Product Expertise: Understand and communicate product details as they are today and the vision for the future.
• Prioritization: Effectively balance value, urgency, opportunity, cost and risk in all product decisions.