Associate Program Manager (Entry-Level)

at  Advantage Group International

3. EXPERIENCE WORKING IN THE MARKET RESEARCH INDUSTRY (N)

1. Math Background and has a keen interest in working with Numbers.

DON’T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace; therefore, if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles at Advantage.

WHAT SUCCESS LOOKS LIKE IN THIS ROLE:

This position is responsible for all support activities necessary for executing the customer benchmarking program(s) to include coordination of questionnaires, development of data/report specifications, data verification, report production and overall project coordination.
This position may require communications with the Program Manager (Toronto-based programs) or Country Manager & Field Manager (programs outside Canada) to ensure all aspects of the assigned programs are completed in accordance with project timelines while assuring the integrity and quality of the data.

Specific responsibilities include:

• Customer Questionnaires – At the beginning of each program cycle, work closely with the program management team to check any changes to the data requirements of questionnaire as determined by the Customer Service Manager/Country Manager; develop, update and maintain the category/competitor database; prepare questionnaires and direct mail-out; maintain database of questionnaires sent and returned; and follow-up with Program Managers in the case of unreturned questionnaires.
• Specifications Development - Work closely with the program management team to develop all report and data processing specifications taking into consideration any changes to the questionnaire, sponsor requirements, customer categories, etc. for this program cycle. Also develop report formats and data processing templates in advance of receipt of completed questionnaires.
• Data Verification – Receive and process all completed questionnaires to include performing all data verification procedures and work closely with the program management team to prepare cut-off guidelines and tabulation weighting factors.
• Project Management – Effectively manage timelines, coordinate with internal and external Associates and coordinate aspects of report production, in Access, Excel, PowerPoint, and PDF.
• Other – Provide back-up support by completing duties as required to meet the needs of the organization.