Associate, Relationship Management

at  WellingtonAltus Private Wealth Inc

ASSOCIATE, RELATIONSHIP MANAGEMENT

Location: This position will be in-office, based out of our Calgary location.
Our organization:

Founded in 2017, Wellington-Altus Financial Inc. (Wellington-Altus) is the parent company to Wellington-Altus Private Counsel Inc., Wellington-Altus USA Inc., Wellington-Altus Insurance Inc., Wellington-Altus Group Solutions Inc., and Wellington-Altus Private Wealth Inc.—the top-rated* investment dealer in Canada and one of Canada’s Best Managed Companies. With more than $30 billion in assets under administration and offices across the country, Wellington-Altus identifies with successful, entrepreneurial advisors and portfolio managers and their high-net-worth clients.

• Investment Executive 2024 Brokerage Report Card.

• Assisting Senior Associates in managing and maintaining client relationships.
• Assisting Senior Wealth Advisors delivering wealth management services to clients.
• Responding to client inquiries and provide timely and accurate information.
• Performing general administrative tasks related to account management, such as preparing documents, DocuSign, daily reports, KYC, client communication, client-related materials.
• Assisting Senior Associates in preparing and coordinating client meetings, including agendas, presentations, meeting materials, and follow-ups.
• Preparing quarterly client reports with a high attention to detail.
• Supporting the delivery of family office services by preparing tax documentation as requested by the Senior Associate or the Senior Tax Advisor, Wealth Planning, including:
• Administration of trust documentation.
• Reports for corporate T2 and Trust T3 returns.
• Tax slips for accountants/clients.
• Requests for information from accountants.
• Data inputs to assist in preparation of financial plans.
• Working closely with the Senior Wealth Advisors/Senior Portfolio Managers to support WOFO’s insurance business, including:
• Preparing advisors for client meetings related to insurance, including preparation of documentation, product research.
• Preparing client insurance applications, engage and follow up with insurance carriers on the various stages of underwriting.
• Attending client meetings, as requested.
• Reconciling insurance commissions.
• Establishing and maintaining insurance policies and procedures manual.
• Keeping abreast of insurance policy, procedure and compliance changes within the firm, insurance carriers and the insurance industry.
• Participating in team meetings and contribute to the development of best practices and process improvements.
• Collaborating with internal teams, including investment, compliance, and operations, to deliver comprehensive wealth management solutions.
• Staying up to date on firm and industry administrative and compliance policies and procedures and keep WOFO staff informed.
• Maintaining up-to-date client records and documentation.
• Utilizing CRM tool (Maximizer) to efficiently manage tasks and maintain client documentation.
• Ensuring compliance with regulatory requirements and company policies and maintaining exemplary client files.
• Performing other duties as assigned.