Associate Solution Support Engineer - HANA DB

at  SAP

WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Area of Expertise:
SAP HANA (High-performance ANalytic Appliance) is a multi-model database that stores data in its memory instead of keeping it on a disk. The column-oriented in-memory database design allows you to run advanced analytics alongside high-speed transactions – in a single system.

Key responsibilities and tasks

• Analyse problems, research solutions and provide solid answers for customers within the agreed service levels.
• Think independently and apply effective problem-solving skills.
• Collaborate with fellow support colleagues both locally and globally and other internal organizations to provide customer service.
• Develop technical solutions to be posted to both internal and external knowledge base.
• Master SAP software that is being used by industries, governments, and multinational companies around the globe.