Associate Specialist, Sales Enablement

at  Columbus McKinnon Corporation

HELP US GROW AND SHAPE THE FUTURE OF OUR COMPANY!

Dorner Manufacturing is on a mission to create innovative conveyors that make a difference, and we need talented individuals like you to join our team. Apply now and be a part of something amazing!

JOB SUMMARY/OVERVIEW

The Associate Specialist of Sales Enablement is a cross-functional communicator, skilled in supporting and organizing requests of the regional sales managers, channel partners and pending prospects. As the key contact for colleagues and customers alike, the Associate Specialist will be responsible for facilitating support through marketing, sales and client services.

KNOWLEDGE, SKILLS, COMPETENCIES, AND ABILITIES

• Knowledge of Microsoft Office Suite and strong Microsoft Excel skills.
• A team player with excellent written and verbal communication skills.
• Ability to organize, prioritize, and approach tasks with a sense of urgency.
• Attention to detail. Achieves thoroughness and accuracy when accomplishing a task through concern for all areas involved.
• Ability to build relationships with a diverse workforce with a highly developed sense of understanding.
• Ability to be flexible and adjust priorities and pace to reflect changing needs or job demands.

REQUIRED QUALIFICATIONS

• High School Diploma
• Experience in a similar administrative position preferred

• Oversee incoming requests including emails and D-Tools quote requests.
• Manage and provide reporting on sales leads through the CRM and lead management tool.
• Lead follow up or reassignments when assigned Regional Sales Manager is unavailable.
• Act as the Salesforce data steward for sales and channel updates.
• Coordinate Channel Map and Key Contacts Updates within CRM and Digital Marketing Team.
• Create and manage updates to channel and customer distribution lists for email communications.
• Manage channel documents such as agreements, schedules, customer contracts and non-disclosure agreements.
• Assist with customer portal invoicing process.
• Support field sales with administration tasks such as maintaining documentation scheduling meetings.
• Assist in the coordination of customer visits and specialist events such as tabletop shows.
• Support channel and external sales force requests for literature, photos, demos, webinar setup, promotional items, etc.
• Ship trade show demos, promotional items and samples to Regional Managers and distributors.
• Work with marketing team to develop and manage presentation materials for field sales and channel use.
• Work with marketing team on updates needed and access for the channel customer portal.
• Coordinate vendor signups for Dorner Sales App for sales and channel partners.
• Maintain and update territory management assignments in both CRM and Lead Processing Software, along with Epicor.
• Execute new customer set up.
• Assist distributors with content, collateral and other requests as needed.