Associate Technical Consultant Cardiac Ablation Solutions

at  Medtronic

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
We are seeking an enthusiastic Associate Technical Consultant to provide in-OR support, facilitating the adoption of innovative technologies and helping clinicians unlock the full potential of MDT products during procedures. In this role, you will build and maintain strong relationships with clinical stakeholders, supporting them with your expertise and collaboration on partnership projects. The Cardiac Ablation Solutions (CAS) Operating Unit develops life-saving technologies for treating cardiac arrhythmias. We offer cardiac mapping and ablation solutions to help patients with abnormal heart rhythms. Our vision is to improve patient outcomes worldwide by advancing the diagnosis and treatment of cardiac arrhythmias, helping clinicians deliver superior care.
Travelling is required for this role and the ideal candidate is based in the Northern – East Italy, with preference for Modena or Verona.

Responsibilities may include the following and other duties may be assigned:

• Coordinate and implement support activities for customers, providing clinical and technical expertise through case support, product demonstrations, and the installation and maintenance of company products.
• Serve as the CAS mapping/navigation expert, training new mappers and representing clinical/technical data at congresses or customer meetings.
• Develop and maintain a high level of clinical knowledge to engage in deep clinical and scientific discussions with healthcare professionals.
• Provide sales personnel with the technical information needed for product demonstrations.
• Conduct on-site education and consulting, fostering and maintaining strong relationships with healthcare professionals.
• Document activities and updates in our CRM tool (such as SFDC Lightning or ServiceMax).
• Manage first-line troubleshooting of CAS mapping/navigation systems, and relay relevant information to the technical department.

Required Knowledge and Experience:

• Degree in Engineering, Life Sciences, Biology, or another relevant qualification.
• Proven ability to collaborate effectively in a team environment and work independently when needed.
• Strong relationship-building skills, able to engage with a variety of professionals in a fast-paced, high-pressure setting.
• Flexibility to accommodate varying work schedules, including weekend shifts when required, with solid IT knowledge and technical understanding.

Experience in Cardiac Electrophysiology and knowledge of a second language will be considered a plus.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity
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• Coordinate and implement support activities for customers, providing clinical and technical expertise through case support, product demonstrations, and the installation and maintenance of company products.
• Serve as the CAS mapping/navigation expert, training new mappers and representing clinical/technical data at congresses or customer meetings.
• Develop and maintain a high level of clinical knowledge to engage in deep clinical and scientific discussions with healthcare professionals.
• Provide sales personnel with the technical information needed for product demonstrations.
• Conduct on-site education and consulting, fostering and maintaining strong relationships with healthcare professionals.
• Document activities and updates in our CRM tool (such as SFDC Lightning or ServiceMax).
• Manage first-line troubleshooting of CAS mapping/navigation systems, and relay relevant information to the technical department