Associate Technical Educator

at  Ciptex

QUALIFICATIONS:

• Experiencewriting, reviewing, and maintaining product documentation.
• Excellent skills in grammar, and experience with minimalist documentation design.
• Deep empathy for the developer experience and an ability to use that empathy to create a better developer experience in the documentation.
• Curious about new products and technologies and excited about sharing what you learn with our customers.
• Excellent Written English
• Comfortable working in a highly collaborative environment.
• Highly organized and able to work on numerous issues and projects simultaneously.

THIS IS A DEGREE APPRENTICESHIP ROLE WHICH REQUIRES STUDY AT MANCHESTER METROPOLITAN UNIVERSITY. ALL OFFERS ARE SUBJECT TO ACCEPTANCE ON THE DEGREE PROGRAMME.

All undergraduate degree apprenticeships demand a lot of time and commitment. Our existing apprentices have excelled, we are not lowering our standards. Bring your a game.

• Start Date: September 2025
• Location: Manchester City Centre Office
• Salary: £17,000
• Reports to: Head of Product Development

ROLE OVERVIEW:

The Technical Educator will play a critical role in supporting sales efforts through high-impact technical content and documentation. This person will be responsible for writing & publishing technical content with the marketing team, developing content to drive awareness and sales growth. This role is ideal for someone passionate about technolagy who thrives in a fast-paced, team-driven environment.
Time is split as needed between university and work. We will ensure you get all the time you need to attend studies and complete course work.

KEY RESPONSIBILITIES:

• Work collaboratively with other Technical Educators to review, edit, and create technical documentation for feature releases using our docs-as-code platform.
• Ensuring Content is appropriate audience (Developers, Senior Managers) etc
• Creating/Selecting appropriate graphics and screenshots to accompany articles
• Liase with the marketing team on all areas of Platform Marketing
• Compassionately review draft documentation from other Technical Educators as well as contributions from internal collaborators outside of the team.
• Learn about Ciptex’s products, and become an advocate for our customers.