Associé/e à l'entretien, résidant / Maintenance Associate, Live-In

at  Hazelview Properties Services Inc

QUALIFICATIONS :

• Un engagement à un service à la clientèle « le meilleur de sa catégorie »
• Une attitude professionnelle avec de solides habiletés de communication
• Capacité à écouter, à comprendre et à répondre aux problèmes de manière appropriée
• Capacité à travailler et décider de façon indépendante en se servant de son jugement
• Excellente capacité à résoudre des problèmes
• Personne motivée possédant une attitude positive que « rien n’est trop gros ou trop petit »
• Habiletés organisationnelles et de gestion du temps supérieures avec capacité multitâches/priorités et travailler dans des délais serrés
• Démontre un haut niveau d’intégrité, de discrétion et de confidentialité
• Capacité de se faire le défenseur de la diversité, de l’équité et de l’inclusion afin de créer un milieu qui favorise le sentiment d’appartenance.
  Propriétés Hazelview est un employeur qui adhère à des politiques d’inclusion et d’égalité d’accès à l’emploi. Si vous avez besoin de mesures d’adaptation en raison d’une invalidité pour prendre part à toute étape du processus de recrutement ou pour vous acquitter des fonctions essentielles de votre emploi, veuillez nous écrire par courriel. Nous collaborerons avec vous pour répondre à vos besoins, le tout conformément aux lois et règlements en vigueur. Les renseignements liés aux besoins en matière de mesures d’adaptation seront traités de manière confidentielle.
  Notre vision en matière de développement durable est de contribuer à ce que les collectivités où nous exerçons nos activités soient heureuses, saines et épanouies. Nous sommes conscients qu’il incombe à Hazelview de créer un environnement inclusif qui respecte la dignité et la diversité de tous les membres d’équipe. Pour en apprendre davantage, veuillez visiter le lien ci-dessous : https://www.hazelviewproperties.com/fr/about/sustainability
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ARE MORE THAN BRICKS AND MORTAR - THEY ARE AN EXPERIENCE.

Started in 1999 with one small building in Oakville Ontario, we now manage a portfolio of over 200 multi-family residential buildings throughout Alberta, Saskatchewan, Manitoba, Ontario, Quebec and Nova Scotia.
Hazelview Properties takes pride in ownership and an active hands-on approach to how we manage our communities. We are committed to fostering the long-term growth of our employees, communities and the investments we make for our clients. It’s one of the things we’ve always believed in, creating value for people and places.
At Hazelview, we know our greatest asset is our people. We go all out to build and nurture a diverse, equitable and inclusive culture where individual experiences and collective layers of difference are brought together to achieve greatness. We invest where we see potential, building for now and generations to come.
Vision: “We create value for people and places”.

EDUCATION AND EXPERIENCE:

• Completion of High School or general education degree (GED)
• 2+ years of maintenance or related experience
• Flexibility to work on-call on a rotating schedule (evenings & weekends) is required
• Proficient with use of basic handheld and electrical tools
• Knowledge of plumbing, electrical, drywall, carpentry, painting, etc.
• Certification/license from one of the trade professions a definite asset
• Must be familiar with the community rules and regulations
• Exposure to multi-residential or other related industry asset class considered an asset
• WHMIS certified would be an asset
• Knowledge of mechanical and HVAC systems would be an asset

QUALIFICATIONS:

• A commitment to “Best in Class” Customer Service
• Ability to accurately listen, understand and respond to issues appropriately
• Ability to work and act independently using good judgment when assessing difficult situations
• Strong problem-solving skills
• Self-motivated individual with a “can-do” and “no task is too big or too small” attitude
• Superior organizational and time management skills with ability to multi-task/prioritize and work under tight timeline.
• Actively championing diversity, equity and inclusion to create an environment of belonging
  Hazelview Property Services Inc. is an inclusive and equal opportunity employer. If you require an accommodation to participate in any aspect of the recruitment process or to perform essential job functions, please let us know. We will work with you to accommodate your needs and in accordance with all applicable legislation. Information related to accommodation requirements will be addressed confidentially.

SKILLS

Preferred

• Prioritization Skills
• Customer Service Skills
• Attention to Detail
• Communication Skills

Customer Service

• Ensure that a superior level of co-operation, service and support is provided to residents
• Promptly respond to resident issues and service requests

Operations

• Perform general and specialized maintenance and repairs to site properties and surrounding properties under the direction of the Regional Manager or Property Manager
• Complete assigned service requests for both in-suite (interior and exterior) and common area issues in a timely manner
• Complete in-suite turnover activities, including both light and heavy maintenance; this could include repair or replacement of appliances, kitchen or bathroom fixtures, basic carpentry, etc.
• Complete appliance repairs, routine plumbing repairs, repairs and maintenance requiring carpentry skills, painting, basic electrical repairs, and safe use and maintenance of tools
• Inspect grounds, facilities, and equipment to determine if repairs or preventative maintenance is required
• Take initiative to correct deficiencies as necessary by maintaining clean and garbage free lobbies, hallways, and properties, replacement of light bulbs, plumbing, electrical etc.
• Maintain cleanliness and organization of all electrical, mechanical and work areas (including supply and storage areas)
• Perform all facets of the job in accordance with the legislation applicable to the jurisdiction, including: Health and Safety standards, WHMIS, AODA, PIPEDA and Human Rights
• Comply with health & safety procedures, ensuring the use of required safety equipment, and identifying unsafe practices and conditions while maintaining a clean and safe working environment
• Ensure all areas are free of hazards and where not able to resolve, ensure management are informed for immediate resolution
• Maintain regular and timely documentation of maintenance activities
• Respond to after-hours emergencies when on call
• May be required to work with contractors and monitor work progress
• All other duties within the scope of the job, as requested by management

Job Requirements: