Assurance Analyst (m/f/div) German & English

at  FLOCERT GmbH

INTRODUCTION & DESCRIPTION

FLOCERT is a leading global certification body. Besides providing sole certification to Fairtrade, we also offer an array of services to support companies in sourcing on Fairtrade principles, where no Fairtrade Standard applies.
Founded in 2003, FLOCERT remains mission-driven and dedicated to working with all types of organisations, from small producers to internationally recognised brands, in order to promote fairness in global trade. Our accreditation as a Social Enterprise demonstrates our commitment to social business values.
With six international offices conducting business in over 120 countries, FLOCERT specialises in offering global reach with local expertise.
For more information, please explore further on our website: www.flocert.net

DESCRIPTION

Join our team as an Assurance Analyst!

• Job Share: Full-time (38.5 hours per week) – maternity cover, 12-months contract
• Location: FLOCERT GmbH Headquarter Bonn, Germany
• Salary: The salary and benefit package depend upon qualifications and experience, within the scope of the CBA, tariff group V
• Start date: 1 January 2025 or as soon as possible

Are you fluent in German and English? Do you have a passion for ensuring quality and compliance? We are seeking a dedicated Assurance Analyst to support our trade customers during a maternity cover period.
As an Assurance Analyst, you will play a crucial role in engaging in assurance services and audit processes for our esteemed clients. This position involves extensive interaction with high-profile customers and collaboration within a diverse team environment. Your primary responsibilities will include collecting, assessing, and interpreting data to provide strategic insights and support decision-making processes.
Key qualities we are looking for include strong attention to detail, a proactive learning mindset, and effective teamwork skills.
Are you ready to step into the world of Fairtrade? If so, we invite you to apply and become a valued member of the FLOCERT family.

YOUR QUALIFICATIONS, EXPERIENCE AND SKILLS

• University degree (B.A. or equivalent) or vocational education in Business, Agronomy, Economics, Food Science, or related fields
• Several years of relevant professional experience in an office and customer-oriented environment
• Fluency in German and English, both oral and written
• Strong dedication to customer service with excellent communication skills
• Previous work experience in an international environment is advantageous
• Excellent team player with a positive and proactive attitude
• Dedicated working style with outstanding interpersonal and organisational skills
• Proven ability to multitask with a focus on detail and timely delivery
• Fluency in any other European language (e.g., French, Spanish, Italian, Dutch) is a plus
• Proficient in MS Office
• Strong motivation and commitment to Fairtrade principles

• Organise the application process of new customers in the assigned region and languages
• Actively communicate with applicants and certified customers, providing necessary information and addressing the specific needs of key accounts
• Oversee designated customers and services and applying the assurance methods defined within the respective assurance scheme
• Assist in the ongoing enhancement of assurance processes and contribute to cross-functional projects within FLOCERT
• Perform analysis of assessment reports or data sets to support the production of insights and conclusions
• Assist in the selection, performance evaluation, and training of auditors
• Enter and maintain accurate and timely data on all platforms and for all assigned data sets
• Assist in identifying and delivering new assurance services as required