Assurance Analyst

at  William Hill

INTRODUCTION

We are seeking an experienced, outcome and governance minded team member to join our new 2nd line Operational Risk Assurance team. In this role, you will be responsible for evaluating the quality, accuracy, and effectiveness of processes, controls and customer outcomes across the operational teams. Join our dynamic team and make a meaningful impact on our organisation’s success.

WHO WE ARE LOOKING FOR

We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will

• Have in depth knowledge of Safer Gambling and AML procedures
• Have a keen eye for attention to detail for the ability to spot errors, inconsistencies, and risks in processes and outcomes
• Have analytical skills with the capability to analyse data and identify root causes of issues
• Have great time management to be able to effectively prioritise tasks and have the ability to meet deadlines

WHAT YOU WILL BE DOING

• Assess customer journeys considering all appropriate data and information to provide an resourceful view on customer outcomes
• Evidence that all operational activities have been handled in accordance with policy and process with no potential risk/concerns
• Provide independent review and challenge to first line control frameworks
• Meticulously record assurance activities with internal reporting, demonstrating areas of compliance and non-compliance

Our roles offer more than just a job, you’ll become part of the William Hill family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer –

• Financial: Rewarding salary and bonus schemes
• Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!
• Holiday entitlement: You’ll be entitled to 25 days holiday, plus 8 bank holidays and an extra day for your birthday
• Perks and discounts: Discounts at a range of high-street retailers
• Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities
• Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme
• Healthcare: We prioritise your health and well-being, offering comprehensive healthcare options
• Pension package and life assurance: Safeguarding your financial future and offering peace of min