Athletics Attendant Assistant - Le Parc

at  McGill University

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Hiring Unit:
Athletics & Recreation
Position Summary:
Under the direction of the immediate supervisor, the Athletic Attendant Assistant assists members and ensures orderly and efficient operations at the fitness center and provides/communicates reports to managers of any incidents or issues at Le Parc Gym (New Residence Hall).

Duties:

• Liaison daily with managers to address all situations requiring immediate attention such as no shows or emergency issues requiring immediate interventions.
• Completes and provides daily reports to the Fitness Manager(s) regarding operations, tracking member attendance, and equipment issues.
• Acts as a resource person to patrons proving guidance and knowledge of the proper use of the fitness equipment.
• Assist in providing training of new staff.
• Ensure member safety compliance.
• Providing optimal member engagement and customer service.
• Administer reservations and equipment rentals.
• Ensure proper equipment cleaning.

Other Qualifying Skills and/or Abilities

• Standard First-Aid (CPR-C) (required).
• Aptitude for customer service.
• Ability to learn quickly and multitask.
• Experience of knowledge working in a fitness center environment is recommended.

Knowledge of French and English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level 4 on a scale of 0-4.
Minimum Education and Experience:
High School Diploma
Hourly Salary:

• Liaison daily with managers to address all situations requiring immediate attention such as no shows or emergency issues requiring immediate interventions.
• Completes and provides daily reports to the Fitness Manager(s) regarding operations, tracking member attendance, and equipment issues.
• Acts as a resource person to patrons proving guidance and knowledge of the proper use of the fitness equipment.
• Assist in providing training of new staff.
• Ensure member safety compliance.
• Providing optimal member engagement and customer service.
• Administer reservations and equipment rentals.
• Ensure proper equipment cleaning