Australia People and Culture & Office Manager

at  COLLETTE TRAVEL SERVICE INC

QUALIFICATIONS, SKILLS & EXPERIENCE

• Bachelor’s degree or equivalent experience in Business, Human Resources, or related area.
• ESSENTIAL: Must have substantial and demonstrated Australian employment law experience, preferably in a corporate setting.
• ESSENTIAL: Minimum Intermediate Microsoft Suite to include Excel - you must be comfortable and efficient using spreadsheets.
• Ability to multitask, prioritize to-dos, and maintain an organized office environment.
• Strong written and verbal communication skills to interact with employees, clients, and vendors effectively.
• Ability to identify and resolve issues related to office operations, facilities, or staff.
• Builds relationships with colleagues, manages conflict, and fosters a positive office environment.
• Experience supervising staff, delegating tasks, and providing training and mentorship.
• Ensure accuracy in documentation, financial transactions, and other administrative tasks.
• Ability to manage budgets, track expenses, and ensure financial compliance.
• Efficiently manage time and deadlines to ensure smooth office operations.
• Ability to plan and coordinate office projects, such as office moves, events, or technology upgrades.
• Comfort with changing priorities and a dynamic work environment.

COLLETTE IS SEEKING A AUSTRALIA PEOPLE AND CULTURE & OFFICE MANAGER TO JOIN OUR AUSTRALIA TEAM. THIS IS A HYBRID ROLE BASED AT OUR SYDNEY OFFICE.

About Collette: Let Us Show You the World
There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. Collette is all about people. So, what are you waiting for? Your journey starts here.

ABOUT THE ROLE

The ideal candidate will be responsible for recruitment efforts, new hire orientation and onboarding, employee termination, company policy and procedure assistance and adherence. In addition, you will help to manage payroll and benefits, as well as build strong relationships with our company’s managers and their teams, to help them with their human resources needs.

RESPONSIBILITIES

• In collaboration with U.S. P&C Dept., manage employee relations matters.
• Assist with managing the outsourced payroll provider and process, and associated actions such as employment related taxes and finance/external regulatory reporting.
• Support benefits administration, leave management and systems integration.
• Assist with internal mobility, including cross-border moves, and associated payroll and tax reporting.
• Assist with recruitment efforts.
• Collaborate with the U.S. corporate office in the development and oversight of new hire orientation, onboarding efforts and the employee termination process.
• Ensure adherence to company policy, standards, guidelines and SOPs in undertaking work, and that these are aligned with regulations.
• May be required to set up background screening of new hires.
• Act as SME for payroll product upgrade and ongoing configuration needs, providing expertise on business requirements.
• Oversight of leave/other cover across other disciplines as required, such L&D or Compensation.
• Define procedures for retention, protection, retrieval, transfer, and disposal of records.
• Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement.
• Establish standards and procedures, measuring results and making necessary adjustments.
• Keeps management informed by reviewing and analyzing special reports, summarizing information, and identifying trends.
• Maintain inventory of office supplies.
• Assist senior management team as needed.
• All other duties as assigned.