Automation Process (Software) Engineer

at  MSC Cruises

We have an exciting opportunity to join our New Building department. With the growth and expansion of the team and fleet we are looking for an Automation Process (Software) Engineer to be responsible for designing, developing, and implementing automated solutions to improve the efficiency and effectiveness of “operational” processes across the New Building department.
You will play a key role in driving automation initiatives that align with our organization’s strategic goals, modernizing our day-to-day operations, and fostering cross-departmental collaboration. This role aims to transform manual, repetitive tasks into streamlined, technology-driven workflows that enhance productivity and reduce human error. This position is ideal for a detail-oriented, technically skilled professional who is passionate about transforming traditional, manual workflows into efficient, automated solutions, helping drive significant operational improvements across the organization.

Skills

• Technical Proficiency: Strong coding skills in languages like Python, JavaScript, or Java; proficiency with RPA tools (e.g., UiPath, Automation Anywhere); strong experience with workflow automation platforms.
• Process Mapping & Design: Ability to assess, map, and document complex processes; skilled in using tools like Visio, Lucid chart, or other process mapping software.
• Data Integration & APIs: Experience in API integration and handling data flow between systems; familiarity with SQL and database management.
• Testing & Debugging: Skilled in testing, debugging, and troubleshooting automated solutions to ensure reliability and accuracy.

Competencies

• Analytical Thinking: Strong problem-solving and analytical skills; ability to dissect complex workflows and identify key automation opportunities.
• Collaboration: Excellent communication skills with the ability to work cross-functionally, gathering input from various stakeholders and fostering alignment.
• Project Management: Capable of managing multiple projects, timelines, and deliverables; strong organizational skills with a detail-oriented approach.

Experience

• Automation Engineering Background: Minimum of 3-5 years of experience in automation engineering, software engineering, or a related field, with a focus on process automation.
• Process Improvement: Demonstrated experience in implementing process improvements in operational environments; Six Sigma or Lean certification is a plus.
• Cross-Departmental Projects: Proven experience in leading or participating in projects that involve multiple departments or stakeholders.
• Solid, clear and precise written and verbal communication skills
• Excellent interpersonal skills, strength in communicating, collaborating, and influencing in a multicultural environment
• Excellent administrative, organizational, presentation and visualization skills.
• Ability to multi-task in a fast-paced environment.
• Fluent English and other languages considered as an advantage.
• Automation Solution Design & Development

Develop automation solutions to streamline processes using appropriate tools and technologies (e.g., RPA, workflow automation software, scripting, API integration).Design and implement workflows, scripts, and software configurations that meet departmental requirements and ensure scalability. Ensure solutions align with best practices in coding, testing, and automation architecture.

• Cross-Departmental Integration & Expansion

Extend successful automation solutions to other departments, fostering standardization and integration across the organization. Work closely with IT and other relevant teams to ensure compatibility with existing systems and infrastructure.

• Documentation & Training

Develop comprehensive documentation for automated processes, ensuring they are easy to understand, maintain, and troubleshoot. Train staff on new automated processes and provide ongoing support to ensure smooth adoption.• Continuous Improvement & Optimization Monitor and evaluate the effectiveness of implemented automation solutions, recommending and implementing enhancements as needed. Keep abreast of advancements in automation technology, recommending new tools or approaches to enhance departmental capabilities.

• Compliance & Risk Management

Ensure all automated solutions adhere to organizational policies, security standards, and regulatory requirements. Identify potential risks associated with automation, implementing safeguards and backup processes as necessary.
VISA REQUIREMENTS (if any)
The existing right to live and work in the UK. Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean. Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf. MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide. As a result of a euro 6.5 billions investment programme launched in 2003, MSC Cruises’ fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia. The fleet’s average age is 7 years, the youngest in the industry. In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships. As a result, MSC Cruises’ fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year. MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude. MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas “7 Golden Pearls” for superior management and environmental stewardship. In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide

Please refer the Job description for details