AUTOMOTIVE GENERAL MANAGER

at  Automotive Search Group

Automotive General Manager needed for a stable import dealership north of Boston. This is with a family-owned dealership with a very positive reputation. The successful candidate is a General Manager who knows how to lead, manage, and grow the dealership while delivering a positive customer experience and maintaining profitability. This is with a modern facility and profitable store with room for further growth for a motivated and focused General Manager who leads by example and is motivated to grow the business. The dealer has good policies and processes but is looking for a General Manager who can ensure those processes are consistently followed to achieve further success. The store has a good team in place but needs a strong General Manager to keep the team focused, energized, and ready to tackle each day. The dealer is not looking for a General Manager to reinvent the wheel, rather they are looking for a General Manager who follows the process and holds their people accountable, while also actively developing their staff and motivating their team to be the best they can be. It is important that the GM hired works well with other managers to achieve the store’s goals and understands the importance of teamwork. The successful candidate will have a proven track record in automotive management, be a great communicator, and a hands-on leader who does business the right way. Experience on CDK a plus. Stable dealer group and great long-term opportunity.

• Leadership and Team Management: The General Manager is responsible for leading and motivating the dealership team. This includes hiring and training staff, setting performance goals, conducting performance evaluations, and fostering a positive work environment.
• Sales and Business Development: The General Manager plays a crucial role in driving sales and business growth. They develop and implement sales strategies, monitor sales performance, establish sales targets, and analyze market trends to identify new opportunities. They may also negotiate deals with customers, vendors, and manufacturers to maximize profitability.
• Customer Service and Satisfaction: Ensuring exceptional customer service is a top priority for the General Manager. They set the standard for customer interactions, resolve escalated customer issues, and work to enhance the overall customer experience at the dealership.
• Inventory Management: Managing the dealership’s inventory is another critical responsibility. The General Manager works closely with the sales and service departments to maintain appropriate inventory levels, optimize vehicle selection, and manage vehicle ordering, pricing, and merchandising.
• Financial Management: The General Manager oversees the financial aspects of the dealership. They develop and manage budgets, monitor expenses, review financial reports, and implement cost-control measures. They collaborate with the finance and accounting departments to optimize profitability and ensure compliance with financial regulations.
• Manufacturer Relations: General Managers establish and maintain strong relationships with vehicle manufacturers. They work closely with manufacturer representatives, attend meetings and conferences, negotiate dealership contracts, and ensure compliance with manufacturer standards and guidelines.
• Compliance and Legal Matters: General Managers ensure the dealership operates in accordance with legal and regulatory requirements. They stay up-to-date with industry regulations, oversee compliance with state and federal laws, and maintain accurate and complete dealership records.
• Continuous Improvement: General Managers constantly seek opportunities for improvement in dealership operations, processes, and customer service. They stay informed about industry trends, technological advancements, and customer preferences to implement innovative strategies that enhance the dealership’s competitiveness.