Automotive Parts Desk Associate - Part time

at  Canadian Tire Southdale

WHO WE ARE:

Canada’s most-shopped general merchandise retailer, with over 500 stores from coast to coast.
Canadian Tire offers customers a unique mix of essential products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home products.

SUMMARY:

The Automotive Parts Associate works in a fast-paced automotive environment that involves constant interaction with customers in person and over the phone, with the use of a computerized automotive parts look-up system.

• Meet, greet and thank customers and provide friendly, informed service to them.
• Sources and orders automotive parts for customers though authorized suppliers.
• Test batteries, operates the battery station.
• Processes returns, warranties and castings as required.
• Clarify customer needs that help to locate the required parts and suggest any related parts in which customers might also need.
• Directs or guides customer to the location of requested items.
• Keep up to date with in-store promotions, deals, new products, and product locations.
• Ensure that your department is customer ready at all times by participating in department tasks such as stocking and facing.
• Working duties include use of retail equipment such as ladders, and dollies. Frequent lifting of variably weighted merchandise is a regular part of the working duties