Automotive Parts Interpreter Call Center

at  AUTO PARTS AUSTRALIA PTY LTD

PARTS INTERPRETER CALL CENTRE

HPPLunds is a leading national wholesale supplier of automotive aftermarket parts and accessories to both 4WD and 2WD passenger and commercial spare parts markets.
With a national sales force and national distribution centre in Brisbane, we distribute several product brands throughout Australia.
The Lunds brand is one of the most complete aftermarket ranges of parts for Toyota 4WD. The brand is well respected in the 4 wheel drive parts and accessory market throughout the country. With over 4,500 parts stocked, Lunds 4WD is a serious player in Four Wheel Drive non-genuine parts market.
We have a permanent position available for a parts interpreter based in our national call centre in Sunnybank Hills, Brisbane.

• Providing exceptional customer service to customer over the phone
• Accurately interpreting and responding to customer enquiries about vehicle parts and accessories
• Promptly and efficiently processing customer/supplier orders and liaising with external suppliers
• Receipting Goods Inwards & accurately processing back orders
• Providing ongoing support & feedback to the product management team
• Offering support to the National Sales force
• Performing general administrative duties as required by the Operations Manager