Automotive Service Technician - Red Seal

at  AutoCanada Inc

POSITION OVERVIEW:

In the Automotive Service Technician role, you will play a crucial role in terms of the customer experience in conducting diagnostic procedures to determine vehicle maintenance requirements and providing accurate repair recommendations to our customers.
Days/hours of work: Monday to Friday, 8:00 a.m. to 4:30 p.m.

Requirements:

• A provincially recognized Red Seal Journeyman’s certificate, completed or in process is mandatory
• Completion of a related post-secondary program and or training courses
• Professional demeanor and strong work ethic
• Excellent communication, problem-solving and organizational skills
• Ability to operate electronic diagnostic equipment
• Ability to work individually and as part of a team
• High level of integrity and work ethic
• Must possess a valid driver’s license and a safe driving histor

• Performing vehicle repairs and/or maintenance work as outlined on RO with efficiency and accuracy, performing all duties in accordance with dealership and OEM standards
• Communicating with Parts and Service Advisors regularly to effectively manage production/repairs, cycle times and customer communication
• Conducting multi-point inspections to make appropriate recommendations for repairs while ensuring the safety and reliability of any vehicle that has been repaired prior to them being returned to the customer
• Document all work performed on the vehicle RO by creating a story in the on the associated repair order, in a manner consistent with OEM standards, ensuring payment of warranty work is provided by the manufacturer
• Maintain an inventory of common automotive technician’s tools not normally inventoried by the Service department as a “store-provided” piece of equipment
• Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as required
• Providing an exceptional repair experience to drive customer loyalty and department revenue

Requirements:

• A provincially recognized Red Seal Journeyman’s certificate, completed or in process is mandatory
• Completion of a related post-secondary program and or training courses
• Professional demeanor and strong work ethic
• Excellent communication, problem-solving and organizational skills
• Ability to operate electronic diagnostic equipment
• Ability to work individually and as part of a team
• High level of integrity and work ethic
• Must possess a valid driver’s license and a safe driving history

Work Conditions:

• Indoor/outdoor shop environment subject to changing temperatures in hot and cold climates where physically vigorous work is, or may be, required
• Subject to regular exposure to fumes, dust/ dirt, oil, grease, and noise from equipment operation
• Work around and operate machinery and other motorized equipment, including operation of motor vehicles with automatic and manual transmissions
• Sitting, standing, and walking for extended periods of time
• Lifting, carrying, pushing, and pulling object(s) weighing up to 75 pounds
• Manipulate hands and fingers to operate a variety of specialized tools and equipment
• Reach overhead, the shoulder and horizontally to reach and place materials and equipment in certain areas
• Occasional bending, kneeling, crouching, crawling, turning and twisting to reach various vehicle parts in need of repair
• Occasional carrying, pushing, or pulling boxes and other vehicle repair equipment to facilitate repairs
• Clarity of vision at varying distances in various color shades to observe diagnostic instruments, manuals, and other printed information
• Verbal, auditory, and written capabilities to effectively communicate in an articulate manner

What We Offer:

• Competitive pay plans and a motivated group of AutoCanada employees to work alongside
• Tool allowance
• Safety boot allowance
• Paid professional development and certification reimbursement for eligible employees
• Medical, dental and vision insurance
• Prescription insurance that can discount purchases up to 80%
• Employee Vehicle Purchase & Service programs
• Health & wellness programs for assistance with gym counseling, physicals, and more
• Technician appreciation events and company wide contests throughout the calendar year
• Professional development and the opportunity to grow your career with a North American automotive group operating in Canada and the United States