AV/VTC Conference Room Operator

at  Chenega Corporation

FT. BELVOIR, VA

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!
Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers with trusted insights into Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Formed in 2017 to serve federal and commercial customers, CABS is 8(a) certified and has grown quickly into a leader in the federal IT and Training environment.
The AV/VTC Conference Room Operator will assist in the daily management of DoD site VTC and Conference Room systems.

Responsibilities:

• Perform routine performance testing to ensure VTC and other conference room equipment, computer servers, and workstations function properly.
• Perform setups, adjustments, operations, tests, and shutdowns of equipment in support of VTC sessions.
• Monitor system performance and ensure availability and reliability.
• Perform baseline troubleshooting of VTC and conference room equipment.
• Provide on-site support during standard and/or contractually mandated core business hours.
• Provide occasional after-hours as requested by the government customer.
• Develop Standard Operating Procedures (SOPs) as required.
• Complete annual company and customer training requirements according to established policies and procedures.
• Record labor hours daily in the online corporate system.
• Other duties as assigned.

Qualifications:

• Associate degree in Business Technology Administration field, or IT-related field of study OR
• High school diploma or GED with 4+ years of hardware and software support experience.
• Must have 2+ years of relevant audio-video or access control support work experience.
• Must be a U.S. citizen.
• TS/SCI clearance required.

KNOWLEDGE, SKILLS AND ABILITIES:

• Must have a working knowledge of AV/VTC operations and understand basic networking.
• Must have the ability to communicate with others effectively both orally and in writing.
• Must have the ability to attend all customer in-person meetings and conferences as requested.
• Ability to multi-task in a high-stress, performance-based environment.
• Ability to establish priorities and meet established deadlines.
• Maintain a high level of integrity and accountability.
• Possess strong problem-solving skills.
• Ability to work nights, weekends, and holidays as needed.
• Ability to travel 10% as required.

• Perform routine performance testing to ensure VTC and other conference room equipment, computer servers, and workstations function properly.
• Perform setups, adjustments, operations, tests, and shutdowns of equipment in support of VTC sessions.
• Monitor system performance and ensure availability and reliability.
• Perform baseline troubleshooting of VTC and conference room equipment.
• Provide on-site support during standard and/or contractually mandated core business hours.
• Provide occasional after-hours as requested by the government customer.
• Develop Standard Operating Procedures (SOPs) as required.
• Complete annual company and customer training requirements according to established policies and procedures.
• Record labor hours daily in the online corporate system.
• Other duties as assigned