AWA - DES - Job Coach

at  atWork Australia

WHO WE ARE:

atWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower our clients, supporting them to build better working lives.
To do that, we work with people to identify their goals and aspirations, build skills and job-readiness, and support them through interviews and into employment. We also work with prospective employers to ensure their needs for recruiting new team members are met. In short, our approach is to support a person in the way that best helps them transform their life, in pursuit of our belief that work’s for everyone.
Job Description

THE POSITION:

We have an exciting opportunity to join our Job Coach team in Launceston and Surrounding Suburbs. If you’re looking for work with purpose, that has the ability to change peoples’ lives for the better, we want to hear from you. The right person has great opportunity for career progression within the team.
The Job Coach’s role is to guide our clients towards job- readiness and enabling opportunities for employment once they are ready for work. As one of our Job Coaches, you will be at the forefront of our services, working one-on-one with clients to provide support for a sustainable career.

On a typical day as a Job Coach you might be:

• Encouraging and motivating participants through appropriate activities to find their own employment;
• Building relationships with local employers to source job opportunities for our clients;
• Reverse marketing clients to employers;
• Placing participants into sustainable employment leading to outcomes;
• Ensuring all activity is appropriately recorded, documented and adheres to compliance and/or contractual requirements; and
• Ensuring our clients, employers and those we work with, receive exceptional service at every stage of the process.

You will be working with a vibrant, collaborative and goals focused team of employment services professionals from diverse backgrounds, who are all seeking to have an impact in the diversity and inclusion space.
Qualifications

ATTRIBUTES AND EXPERIENCE:

• Experience in customer service or a client facing role, minimum one year’s experience;
• Ideally, demonstrated experience of working with people overcoming challenges;
• Happy and confident liaising with multiple external and internal stakeholders;
• Confident working to KPIs and making placements that result in sustainable and lasting employment for our clients/employers;
• An overall desire to be part of our broader atWork Australia family, with a true belief in our purpose: to connect people and business, so both can thrive; and
• Hold a current Drivers Licence.
  Additional Information

Please refer the Job description for details