Awake Overnight Housing Support Worker

at  YWCA Toronto

Employment Type: Full-Time, Permanent
Work Hours: 35 hours per week, Sunday – Wednesday night (3 hours meeting on Tuesday once in a month)
Salary: $52,348 annually (Level 6), plus comprehensive benefits
Location: 389 Church Street Toronto, Ontario M5B 2E5
Internal Application Deadline: Monday, October 7, 2024
External Application Deadline: Wednesday, October 9, 2024

QUALIFICATIONS

• General knowledge of an academic or technical discipline normally acquired through the completion of an undergraduate degree (example: Bachelor of Social Work) (Cases for Equivalency will be considered);
• 1 - 3 years directly related experience working in a housing/shelter setting in a direct service setting with children, youth and adults who experience impacts of poverty, homelessness/ violence/trauma, mental health/addictions, or concurrent disorders;
• Excellent crisis intervention and conflict mediation skills, with ability to remain calm in crisis;
• Proven experience working independently, developing and facilitating groups;
• Demonstrated experience in cultivating leadership within groups and developing dynamic and innovative programming;
• Supportive counseling and group-work approach that is flexible, client-centered and strengths-based
• working knowledge of harm reduction principles and practice;
• knowledge of community resources and supports focused on trauma;
• Working knowledge of the Residential Tenancies Act, Housing Services Act, and Ontario Human Rights Code
• Ability to deliver culturally sensitive services;
• Strong knowledge and understanding of community resources;
• Working knowledge of Microsoft office suite;
• Excellent oral and written communication skills;
• Demonstrated understanding and proven ability to work from Anti-oppression, Trauma Informed, Harm Reduction, and feminist frameworks.
  Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate on your cover letter if you are an internal candidate. For internal applicants, this position is secondable.
  Posting Date: September 27, 2024
  YWCA Toronto transforms lives. As the city’s largest multi-service women’s organization, we help women and gender diverse people escape violence, move out of poverty and access safe, affordable housing.
  We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.
  Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health
  Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring.
  YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.
  YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.
  YWCA Toronto is a Scent-Sensitive Workplace.
  aVh3wQ1mg

• Uses effective eviction prevention measures to assist tenants to assume and maintain their tenancy obligations;
• Provides crisis prevention, intervention and counseling for women and children and gender diverse people to respond to crisis in ways that support individual and community well-being;
• Monitor and update caseworkers on tenants’ health and wellbeing;
• Models and coaches tenants to use conflict resolution and mediation skills to support positive relations between tenants;
• Provides case management follow-up supports, and referrals in the areas of health and wellness, harm reduction, counselling, income and food security;
• Conducts health and safety assessments, and identifies tenants’ issues/resources;
• Demonstrates and maintains knowledge of relevant legislation regarding housing services, Child Welfare, the dynamics of gender violence, substance use and mental health, and effective support strategies;
• Applies trauma informed practice knowledge, stays current and demonstrates skill in the area of trauma support and acts as a resource to security staff and tenants during the overnight;
• Working with the Manager, participates in the team as a specialist in the area of innovative community development and capacity building with marginalized and mixed communities;
• Ensures accurate, timely documentation of program and tenant support initiatives.