AWS Sr. Services Delivery Engineer- (Bilingual- French)

at  Ingram Micro

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

ROLE & RESPONSIBILITIES:

• The Cloud Services organization delivers consulting and engineering engagements to clients of Ingram Micro’s Partners, on behalf of or in conjunction with Ingram Micro’s Partners.
• Team performs both pre-sales and delivery activities associated with those engagements.
• Responsible for delivering service engagements focused on AWS migrations and solution implementations with 80% Project Delivery and 20% training and methodology creation.
• Responsible for delivering high-quality services that meet or exceed client expectations.
• The role centers on providing technical expertise, addressing client needs and concerns, maintaining strong client relationships, troubleshooting issues, overseeing quality assurance, documentation, training, and a commitment to continuous improvement.

WHAT YOU BRING TO THE ROLE:

• University degree/diploma or equivalent combination of education and experience in a related technical field required.
• 3+ years of experience including a minimum of 1+ years of position-specific project delivery and pre-sales engineering experience with a consultancy background.
• 1-3 years of hands-on DevOps responsibilities on utilization of industry-standard tools and workflows.
• 1-2 years of experience developing Infrastructure as code and/or application development responsibilities.
• 1-2 years of experience with infrastructure as a service and cloud-native services on AWS.
• 1-2 years of experience with migration of applications and infrastructure to AWS.
• General proficiency with various tools, systems, and procedures required to accomplish the job.
• May need to consult with Senior/Specialist staff members on some technical issues.
• French and English language proficiency is essential.
• Must be willing to Travel within Canada up to 25%.
• Must have 2 or more of the following certifications, or similar AWS certifications, with a minimum of one being a preferred certification, with a willingness to train for and obtain a 2nd preferred certification.
• AWS Cloud Practitioner is required
• AWS Solution Architect Associate (Preferred)
• AWS Developer Associate (Preferred)
• AWS SysOps Administrator (Preferred)
• This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.
  At Ingram Micro, certain roles are eligible for additional rewards, including merit increases, annual bonuses, or sales incentives. These awards are allocated based on a position level and individual performance. Canadian associates have access to flexible Healthcare, Dental, Vision, well-being benefits and perks, critical illness, disability coverage, mental health support, paid time off, RRSP Matching and much more!