Azure Success Manager Lead - Netherlands and Switzerland

at  Microsoft

In our Small, Medium, Corporate (SMC) and Digital Sales (DS) organization, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the SMC + DS organization is on pace to be Microsoft’s next $100 billion-dollar business - this is where you come in. In SMC+DS, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners.
The SMC+DS helps organizations accelerate their adoption of Microsoft’s technologies through an agile and digital first engagement model, and scaling through our robust Channel and Partner ecosystem. From innovative startups to hundred-year-old household names, SMB+DS has the breadth and depth for innovation in every scenario across the world.
As the Azure Partner Success Manager Lead in the SMC+DS organization, you will build and develop a team of people who help our partner ecosystem in growing the usage of their existing customers and accelerating their time to business value.
This role requires continuous innovation and evolution of our sales engagement strategy, while remaining focused on the customer and partner needs. To be successful as a leader for this organization, you should have a deep understanding of the customer success lifecycle management and up-sell/cross-sell motions across services/products and the respective routes to market. Your organization represents a v-team of key business partners from the partner, sales, technical implementation, and sales operations teams, driving Azure consumption revenue indirectly through the building and development of customer success behaviours among key partners to help them invest accordingly to address customer needs and accelerate their digital transformation
You will also have an opportunity to work cross-collaboratively while living our shared SMC+DS Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC+DS organization and the value we deliver to our customers, partners, and one another, every day
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

REQUIRED/MINIMUM QUALIFICATIONS

• Bachelor’s Degree in Sales, Change Management, Information Technology (IT), Business, or a related field AND experience in a global business environment, customer/partner engagement, cloud-based solutions, sales, account management, project management, customer relationship management, IT ServicesADDITIONAL OR PREFERRED QUALIFICATIONS
• People management experience.
• Extensive experience of partner engagement experience.
• Completed training and/or certification on these Microsoft technologies or similar information technology solutions or software applications: Azure - Microsoft Certified: Azure Fundamentals (AZ-900) or Designing and Implementing Microsoft Azure Networking Solutions (AZ-700).
  Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations