B1/EO Office Manager & Health and Safety Officer

at  Insolvency Service

JOB SUMMARY

The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.
Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 10 active employee network groups available to join or become an ally, these include, Carers Network, Disability & Health, FACES Network Group, Grass Roots, LGBT+, Mind Matters, No Limits, Part Time Workers, The Shed, and Women’s Network Group.
We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.
The Insolvency Service is a great place to work, learn and grow your career!

There are three operational divisions within the Insolvency Service, one of which is Business Services Division. BSD is responsible for a range of operational functions that deliver high volume insolvency services to the public and other stakeholders as part of our insolvency regime, including:

• Making statutory redundancy payments to employees of insolvent companies.
• Managing the debt relief order process and administering the online bankruptcy application process.
• Providing a first point of contact for all insolvency related telephone enquiries.
• Realising long term assets in insolvency cases and distributing available funds to creditors.
• Providing estate accounting and other business services to the agency

JOB DESCRIPTION

This is an exciting and varied role supporting the senior responsible officer (SRO) and line managing the local post scanning team in our Stratford office. You will work closely with the SRO to ensure the office runs effectively and is health and safety compliant.

ESSENTIAL SKILLS

• Ability to organise, prioritise and co-ordinate tasks to meet tight deadlines in a pressurised, fast-paced environment.
• Ability to communicate clearly (both verbally and in writing) and proactively.
• Ability to engage positively and with confidence within meetings and workshops.
• Ability to use initiative to problem solve.
• Ability to work within a team in a collaborative manner.
• Strong administrative skills.
• Strong IT skills, including Word, Excel, Outlook and PowerPoint.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

RESPONSIBILITIES

As an Office Manager you will:

• Line manage the post team located at Stratford
• Provide corporate and administrative support to the director of Business services and the senior leadership team
• Engage with building security and front reception on matters of access and building security
• Co-ordinate and facilitate access for contractors as necessary
• Act as the first point of contact for premises users in relation to building matters
• Represent the Insolvency Service at meetings between the building occupants and landlord for the Stratford office
• Maintain details of key premises assets and facilities

As a local Health & Safety Officer you will:

• Engage with building security and front reception on matters of access and building security
• Co-ordinate and facilitate access for contractors as necessary
• Act as the first point of contact for premises users in relation to building matters
• Represent the Insolvency Service at meetings between the building occupants and landlord for the Stratford office
• Maintain details of key premises assets and facilities
• Provide first line support and advice to colleagues on health and safety risks
• Support and assist the SRO in carrying out quarterly H&S performance measures including reviewing risk assessments and audits
• Carry out regular inspections reporting any potential risks and managing actions to completion
• Keep a record of any actions taken to following risk assessments and audits (internal and external)
• Report all accident, incident, near miss reports, investigating if necessary within 2 working days
• Chair and manage the offices quarterly H&S committee meetings, prepare the agenda, minutes, reports etc on the status of health and safety arrangements (such as training, risk assessments, maintenance, accidents and incidents), saving all documents for auditing purposes
• Liaise with the health and safety team on all health and safety risks, including planned changes to workplace or work practices
• Manage the site Building User Group meeting, preparing agenda, engaging with departmental representatives and engaging with H&S and Estates on any matters arising.

There are three operational divisions within the Insolvency Service, one of which is Business Services Division. BSD is responsible for a range of operational functions that deliver high volume insolvency services to the public and other stakeholders as part of our insolvency regime, including:

• Making statutory redundancy payments to employees of insolvent companies.
• Managing the debt relief order process and administering the online bankruptcy application process.
• Providing a first point of contact for all insolvency related telephone enquiries.
• Realising long term assets in insolvency cases and distributing available funds to creditors.
• Providing estate accounting and other business services to the agenc

We want you to have a good work-life balance and want to support you in all that you do, so we offer a great benefits package including:

• flexible working arrangements and flexi-time
• full time new entrants to the Civil Service and those Civil Servants on modernised terms and conditions will be entitled to 25 days leave increasing on a sliding scale to 30 days after 5 years’ service
• in addition to this you are entitled to 8 public/bank holidays plus an additional day of privilege leave
• competitive maternity, paternity and parental leave
• 5 days paid leave for learning and development
• 5 days paid for volunteering
• a Cycle to work scheme
• staff have access to an employee assistance programme, Workplace Wellness, for confidential, independent support and advice during difficult times in either their professional or personal life
• a Civil Service Pension with an average employer contribution of at least 28.97